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Seminar Summary:

This insightful program will change the way you think about the questions you ask and offers practical ideas for better listening. It will help you realize there’s a world of discovery and success–if you know how to ask for it. (see full course description)

 
 

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Training Course Syllabus:


The Power of Questions to Open Doors, Uncover Solutions, and Spark Change Webinar

Overview

What to ask and when—to reach the outcome you seek

This webinar briefing reveals a new way to think about how you can use questions to be more productive, creative and effective at most everything you do. Author Frank Sesno draws on his decades of experience as an interviewer on CNN, NPR and in front of live audiences to explain how different types of questions work, lead to distinct outcomes and employ different listening skills.

Drawing on stories from his career and from the extraordinary people he interviewed for his new book, he offers questioning tactics you can put to use to more effectively solve problems, set strategy, inspire creativity, spark innovation, prompt curiosity and connect with people at the office or in your living room.
 

What You Will Learn

In this practical, interactive and engaging webinar briefing, you will discover:

•How questions really work, and how they can work for you
•Tips for selecting the most effective line of questioning by knowing:

    •What you’re after; what outcome you want
    •What and when to ask
    •What to listen for, and how to follow up with another question

•How to ask diagnostic questions to discover "the why" when something's not right
•Ways to use strategic questions to consider long-range opportunities, threats, risks and potential
•How creativity questions help with blue sky, brainstorming sessions that invite aiming high and thinking big
•What you ask and how you follow-up is driven to a large extent by careful, deliberate, intense and active listening

You are what you ask.

Your questions are much more than random expressions of curiosity; they are cornerstones of information, discovery, connection and empowerment.
 

How Do AMA Webinars Work?

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your office without the need for travel costs and time.

Because the webinar is live, you can ask our expert questions via online chat during the program. In addition, we will be sending you pre-work approximately one day before the program date via email. Please register early to get these materials that will help guide your learning process!

In addition, paid registrants will have a single-user license to access a recorded archive of the program for a full year, allowing you to revisit the material to refresh your memory and reinforce your skills.

Please note that AMA Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.

This particular webinar does not offer continuing education credits.

WEBINAR TRAINING TIME: 

Live:  Live Webinar times vary - please check your AMA confirmation for webinar time

OnDemand:  24/7 access

Seminar Summary:

This insightful program will change the way you think about the questions you ask and offers practical ideas for better listening. It will help you realize there’s a world of discovery and success–if you know how to ask for it. (see full course description)

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