The Power of Questions to Open Doors, Uncover
Solutions, and Spark Change Webinar
What to ask and when—to reach the outcome you
This webinar briefing reveals a new way to think
about how you can use questions to be more productive, creative and effective at
most everything you do. Author Frank Sesno draws on his decades of experience as
an interviewer on CNN, NPR and in front of live audiences to explain how
different types of questions work, lead to distinct outcomes and employ
different listening skills.
Drawing on stories from his career and from the extraordinary people he
interviewed for his new book, he offers questioning tactics you can put to use
to more effectively solve problems, set strategy, inspire creativity, spark
innovation, prompt curiosity and connect with people at the office or in your
What You Will Learn
In this practical, interactive and engaging
webinar briefing, you will discover:
•How questions really work, and how they can work
•Tips for selecting the most effective line of questioning by knowing:
•What you’re after; what
outcome you want
•What and when to ask
•What to listen for, and how to follow up with another
•How to ask diagnostic questions to discover "the why" when something's not
•Ways to use strategic questions to consider long-range opportunities, threats,
risks and potential
•How creativity questions help with blue sky, brainstorming sessions that invite
aiming high and thinking big
•What you ask and how you follow-up is driven to a large extent by careful,
deliberate, intense and active listening
You are what you ask.
Your questions are much more than random expressions of curiosity; they are
cornerstones of information, discovery, connection and empowerment.
How Do AMA Webinars Work?
AMA Webinars provide you with a cost-effective and convenient way to boost
your know-how. You can participate in the comfort of your office without the
need for travel costs and time.
Because the webinar is live, you can ask our expert questions via online chat
during the program. In addition, we will be sending you pre-work approximately
one day before the program date via email. Please register early to get these
materials that will help guide your learning process!
In addition, paid registrants will have a single-user license to access a
recorded archive of the program for a full year, allowing you to revisit the
material to refresh your memory and reinforce your skills.
Please note that AMA Webinars are designed to provide a one-to-one learning
experience for an individual and are not designed to be viewed in a group
setting. Program access is available only via the MYAMA account of the
This particular webinar does not offer continuing education credits.
WEBINAR TRAINING TIME:
Live: Live Webinar times vary -
please check your AMA confirmation for webinar time
OnDemand: 24/7 access