This seminar is designed for human resource managers, payroll professionals, business owners and managers, and attorneys.
Properly addressing employee performance and behavioral problems is crucial to maximizing your organization’s productivity. The materials and presentations offered at this one-day seminar will provide you with the practical information that you need to quickly and effectively resolve employee performance problems and address inappropriate conduct. This seminar will cover issues related to:
• Employee Disciplinary Procedures And Policies
• Substance Abuse And Emotional Concerns
• “Problem” Employee Counseling And Assistance
• Termination Of Employment
• Common Pitfalls Related To Employee Discipline
• Employer Liability
9:00 a.m. - 10:00 a.m.
I. “Problem” Employees
A. Conduct Of Concern
B. Types Of Problem Employees
C. Common Mistakes To Avoid When Confronting Problem Employees
D. “Inherited” Employees
E. Identifying A Problem Employee Who Really Isn’t A Problem
F. Willful Misconduct Issues Defined/Discussed
10:00 a.m. - 10:15 a.m.
10:15 a.m. - 11:15 a.m.
II. Disciplinary Procedures
A. Disciplinary Conferences vs. Counseling Meetings
B. How And When To Conduct A Formal Discipline Conference And Who Attends
C. When Traditional Approaches Won’t Work
D. Establishing A Discipline Policy And Procedure
E. Minimizing Adverse Legal Ramifications
11:15 a.m. - 12:15 p.m.
III. Addressing Performance Problems
A. The Causes Of Performance Problems
B. Recognizing A Performance Problem Before It Starts
C. Attendance And Behavior Concerns
D. Understanding And Using Constructive Criticism
E. Common Mistakes To Avoid When Addressing Performance Problems
F. Punitive vs. Corrective Action
G. Legal Issues: Avoiding Potential Lawsuits
H. How And When To Use Employee Intervention Meetings
12:15 p.m. - 1:15 p.m.
Lunch (On Your Own)
1:15 p.m. - 2:15 p.m.
IV. Addressing Emotional Employees
A. Understanding Employee Reactions
B. Identifying Behavioral Patterns
C. Practical Considerations
2:15 p.m. - 3:15 p.m.
V. Substance Abuse And Personal Concerns
A. Addressing Substance Abuse
B. Testing For Drugs And Alcohol
C. Handling Emotional, Mental And Important Personal Concerns
3:15 p.m. - 3:30 p.m.
3:30 p.m. - 4:30 p.m.
VI. Termination Of Employment
A. Investigating Employee Misconduct
B. Detaining, Interviewing And Searching Employees
C. Probation Periods And Work Rules
D. Proving Your Case
E. Checklist For Disciplinary Decisions
F. Termination Without Risk