Create your own customized alignment and process improvement strategy using these proven techniques!
Leave knowing how to excel in competitive times and take market share from your competitors using productivity and speed as your weapons!
Prioritize what you need to implement now!
Learn why alignment must be addressed first... then implement process improvement with a sound cultural foundation
Topics to be discussed include:
- Pull Thinking
- Process Flow Mapping
- Sales And Operations Planning
- Flow Velocity
- Materials And Supply Chain Management
- Six Sigma
8:30 a.m. - 9:30 a.m.
I. Pull Thinking®
A. Pull People And Teams Together
B. Create A Foundation For Process Improvement
C. Understand How Performance Measures Are The Key To Company Culture
D. Identify Hidden Reasons For Poor Customer Service
E. Build Support For Change
9:30 a.m. - 9:45 a.m.
II. Complete The Pull Thinking Self
9:45 a.m. - 10:05 a.m.
III. Process Flow Mapping
A. Understand Which Of Your Business Processes Is The Bottleneck
B. Identify Non-Value Added Activities
C. Understand Your Fastest Order Processing Cycle Time
D. Improve Productivity 10% Or More And Reduce Cycle Time By 80%
10:05 a.m. - 10:20 a.m.
IV. Complete The Process Flow Mapping
Self Assessment Tool
10:20 a.m. - 10:30 a.m.
10:30 a.m. - 11:00 a.m.
V. Sales And Operations Planning
A. Align Sales And Service Delivery Functions
B. Balance Capacity To Short Term Sales Fluctuations
C. Coordinate Efforts Amongst Various Sales Channels
D. Create Accountability Of Last Month's Sales And Operational Efficiency
11:00 a.m. - 11:15 a.m.
VI. Complete The Sales And Ops
Planning Self Assessment Tool
11:15 a.m. - 11:45 a.m.
A. Discover The 5 Steps To Creating Discipline In Your Organization
B. Create A Workplace That Eliminates The Need For Low-Level Communication
C. Improve Processes And Sustain The Results Forever
D. Standardize Work For A Multi-Lingual Workforce
E. Implement The Key Step In Creating A Culture Of Continuous Improvement
11:45 a.m. - 12:00 p.m.
VIII. Complete The Standardization Self
12:00 p.m. - 1:00 p.m.
Lunch (On Your Own)
1:00 p.m. - 1:45 p.m.
IX. Flow Velocity®
A. Learn How To Achieve Your Fastest Order Processing Speed
B. Balance Resources In Your Company To Relieve Bottlenecks
C. Quantify Your Resource Allocation Decisions
1:45 p.m. - 2:00 p.m.
X. Complete The Flow Velocity® Self
2:00 p.m. - 2:30 p.m.
XI. Materials And Supply Chain
A. Understand Your Optimum Material And Supply Levels
B. Extend Your Demand Patterns To Your Suppliers
C. Reduce Inventory By 10 – 50%
D. Eliminate Stock-Outs
E. Reduce Purchasing Expenses
2:30 p.m. - 2:45 p.m.
XII. Complete The Materials And Supply
Chain Self Assessment Tool
2:45 p.m. - 2:55 a.m.
2:55 p.m. - 3:45 p.m.
XIII. Six Sigma
A. Create A Culture Of Fact Based Problem Solving
B. Dramatically Reduce Mistakes In Your Business Processes
C. Apply Six Sigma To All Parts Of The Organization, Including Operations And Administration
D. Improve The Quality Of Goods And Services
3:45 p.m. - 4:00 p.m.
XIV. Complete The Six Sigma Self
4:00 p.m. - 4:30 p.m.
A. Calculating Your Savings Using The Process Improvement Matrix
B. Determining Your Next Steps