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Who should attend Technology Management Boot Camp: Technicalities For The Non-Technical Professional
This one-day seminar is designed for accountants, finance and accounting managers, CFOs, business and operations managers, network administrators and others who oversee technology functions.
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Technology Management Boot Camp: Technicalities For The Non-Technical Professional  

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This one-day seminar is designed for accountants, finance and accounting managers, CFOs, business and operations managers, network administrators and others who oversee technology functions.

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Seminar Summary:

This seminar will provide an understanding of technology environments and the best practices for managing IT vendor relationships. (see full course description)

 
 

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Training Course Syllabus:


Technology supports an ever-increasing number of critical business processes. With this increased usage come increased cost, dependence, and risk. These are key business issues, and whether large or small, companies must proactively manage their technology.

Non-technical professionals can effectively manage the information technology environment by obtaining a basic understanding of systems, operations, and networks, along with the requirements for selecting and managing third-party service providers. With this knowledge, these professionals can ably direct and supervise the business's technology.

This intensive and practical one-day seminar is designed specifically for professionals seeking an understanding of technology environments and the best practices for managing IT vendor relationships. The materials and presentations will allow participants to recognize the elements of effective technology management and how to develop and implement sound vendor selection and management strategies.

8:30 a.m. - 10:00 a.m.

I. Understanding The Technology Environment

A. Overview

B. Reviewing Key Hardware Features

C. Reviewing Key Software Features

D. Internet And Email

10:00 a.m. - 10:10 a.m.

Break

10:10 a.m. - 12:00 p.m.

II. Supervising Security

A. Reviewing Security Best Practices

B. Assessing Risks

C. Implementing Security

D. Implementing Effective Virus Protection Processes

12:00 p.m. - 1:00 p.m.

Lunch (On your Own)

1:00 p.m. - 2:30 p.m.

III. Supervising Technology Operations

A. Documenting The Technology Environment

B. Implementing Controls

C. Business Continuity And Contingency Planning

D. Developing Policies And Procedures

2:30 p.m. - 2:40 p.m.

Break

2:40 p.m. - 4:00 p.m.

IV. Selecting And Managing Third Party Service Providers

A. Developing Selection Criteria

B. Performing Vendor Due Diligence

C. Managing The Vendor Relationship

D. Monitoring Service Levels

4:00 p.m. - 4:30 p.m.

V. Questions And Answers

Seminar Summary:

This seminar will provide an understanding of technology environments and the best practices for managing IT vendor relationships. (see full course description)

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