Training Course
Syllabus:
This one-day workshop will provide the human resources professional with the knowledge and tools to become more of a strategic player in the organization.
This seminar will provide insight into practical and effective approaches to examine and improve the effectiveness in the delivery of human resource
services.
Seminar Highlights:
• HR management or HR leadership?
• How to become recognized as a strategic partner within your executive leadership team
• Challenges to meeting the workforce needs of tomorrow’s organization
• Critical skills for the HR professional in the 21st century
• What does the HR scorecard mean to the HR professional?
Professional Manual:
You will receive a professionally prepared manual compiled by the faculty specifically for this seminar. The seminar will be recorded. Your registration constitutes your consent to such recording. If you cannot attend, you may order a set of CDs and the accompanying manual from this program by using the registration form on the back panel.
8:30 a.m. - 9:30 a.m.
I. The Need For Change In Human Resources
A. Rapid Changes In Technology
B. New Organizations
C. Employee Differences
D. A Strategic Role
9:30 a.m. - 10:15 a.m.
II. How Do You Know You Do Not Have A Seat At The Table?
A. How Human Resources Is Perceived
B. Is Human Resources Involved?
10:15 a.m. - 10:25 a.m.
Break
10:25 a.m. - 11:30 a.m.
III. Workplace Trends In The 21st Century
A. The Emergent Worker
B. The Aging Issue
C. FlexPlace Work
D. The Contingent Workforce
E. Victimization
F. 'Hurry Sickness'
G. Big Brother
11:30 a.m. - 12:00 p.m.
IV. Value Driven Human Resources
A. Maximization Of HR Value Over Time
B. Maximization Of Employee Value Over Time
12:00 p.m. - 1:00 p.m.
Lunch (On Your Own)
1:00 p.m. - 2:00 p.m.
V. Human Resource Success Factors
A. Emotional Intelligence
B. Business Mentality
C. HR Competencies
2:00 p.m. - 3:00 p.m.
VI. Human Resource Metrics
A. Why Measure Human Resources
B. Designing A Measurement System That Works
C. How To Measure Hiring And Staffing
D. How To Measure Employee Relations And Retention Programs
3:00 p.m. - 3:10 p.m.
Break
3:10 p.m. - 4:00 p.m.
VII. The Human Resources Scorecard
A. HR Performance Drivers
B. HR Enablers
C. HR Deliverables
4:00 p.m. - 4:30 p.m.
VIII. Ten Ways To Get Ready To Have A Seat At The Table
Agendas and Speakers may differ slightly depending on the location. Please e-mail or call a representative to obtain an agenda for a particular location. | 
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