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Who should attend Conducting Effective Performance Evaluations
This one-day seminar is designed for human resource and payroll professionals, office managers, supervisors, operations managers, presidents, vice presidents, business owners and managers.
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Conducting Effective Performance Evaluations  

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This one-day seminar is designed for human resource and payroll professionals, office managers, supervisors, operations managers, presidents, vice presidents, business owners and managers.

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Seminar Summary:

This seminar will facilitate the learning of what pitfalls to avoid when writing a performance appraisal and conducting a performance evaluation. (see full course description)

 
 

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Training Course Syllabus:


By attending this lively one-day program you will come away with tips for effectively writing a performance appraisal. You will find out what pitfalls to avoid when writing a performance appraisal and conducting a performance evaluation. Attendees will learn what to do to prepare for the performance evaluation. They will also be able to distinguish between effective and faulty performance feedback and receive practical strategies for conducting the evaluation meeting.

Seminar highlights:

  • Effectively communicating performance and conduct issues to your employees.
  • Tactfully delivering less-than-positive feedback.
  • Creating bias-free documents that support your appraisal of the strengths and weaknesses of your employees.
  • Practicing writing effective performance appraisals based on the employee's job description.

Learning objectives:

  • The attendee will be able to recognize the difference between objective performance appraisals and personal bias.
  • The attendee will be able to provide performance-related criticism that results in positive change.
  • The attendee will be able to document performance and conduct issues professionally and lawfully.

9:00 a.m. - 9:30 a.m.

I. Introduction

A. Purpose And Objectives

B. What Employees Expect

C. Choosing Your Words Carefully

9:30 a.m. - 10:30 a.m.

II. Preparing For The Performance Evaluation

A. Scheduling The Interview

B. Proper Documentation

C. Plan Of Action

D. Preparing A Draft Written Appraisal

10:30 a.m. - 10:45 a.m.

Break

10:45 a.m. - 11:15 p.m.

III. Criteria For The Written Appraisal

A. Performance-Related Criteria

B. Non-Performance-Related Criteria

11:15 a.m. - 12:15 p.m.

IV. General Tips For Writing Performance Appraisals

A. What To Do

B. What Not To Do

C. Choosing Appropriate Descriptive Words

12:15 p.m. - 1:15 p.m.

Lunch (On Your Own)

1:15 p.m. - 1:45 p.m.

V. Effective vs. Faulty Feedback

A. Behavior-Based vs. Trait-Based

B. Specific vs. General

C. Objective vs. Subjective

D. Fact-Oriented vs. Emotionally Charged

E. Constructive vs. Accusatory

F. Clear vs. Vague

1:45 p.m. - 2:45 p.m.

VI. Writing An Effective Performance Appraisal

A. Recognizing What's Wrong With Sample Appraisals

B. Writing Sample Appraisals

2:45 p.m. - 3:00 p.m.

Break

3:00 p.m. - 400 p.m.

VII. Conducting The Interview

A. Reviewing The Appraisal With The Employee

B. Giving The Employee An Opportunity To Respond

C. Designing A Plan For Corrective Action

4:00 p.m. - 4:30 p.m.

VIII. Conclusion

A. Avoiding Common Pitfalls

B. Questions And Answers

Seminar Summary:

This seminar will facilitate the learning of what pitfalls to avoid when writing a performance appraisal and conducting a performance evaluation. (see full course description)

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