The Seven Best Practices in Purchasing Seminar is designed for all levels of purchasing officials whether an entry level person in a decentralized environment, a higher level managers whose responsibility includes the central purchasing function, or anywhere in between. The concepts that will be discussed are identified as theory's benchmark or best practices concepts and are broadly applicable.
In addition to the seminar content, the seminar is designed to be highly interactive which allows for discussion of alternate approaches related to specific challenges. Through content and discussion, real life alternative approaches will also be identified.
The key value will be benchmarking your organization's purchasing processes to theory and peer attendees. From that benchmarking you can decide what particular issues to tackle to gain the most value for your organization.
- What every ethics program should include
- What types of contracts to use in what situations and how to use them most effectively for value and cost savings
- How excellence in customer service can be leveraged for your organization;
- Basic but critical keys in negotiation processes
- Keys to effective and value-added contract administration
- The attendee will be able to identify best practices in organization and processes.
- The attendee will be able to discuss best practices in cost management.
- The attendee will be able to review best practices in negotiation.
8:30 a.m. - 9:30 a.m.
I. Best Practices In Organization
A. Centralization vs. Decentralization
C. Begin To Use Request For Quotations, Purchase Orders
D. Informal vs. Formal
E. Various Contract Types
F. Performance Based Contracts
9:30 a.m. - 10:10 a.m.
II. Best Practices In Defining
Scope Of Work
A. Projects Requiring A Scope Of Work
B. Revising The Scope Of Work
C. Defining Acceptance Criteria
10:10 a.m. - 10:20 a.m.
10:20 a.m. - 11:30 a.m.
III. Best Practices In Cost
A. Material Costs
B. Finding Efficiencies
C. Pricing Formulas
D. How To Determine A Fair And Reasonable Price
E. Protecting The Value Of Your Contracts By Protecting Your Contracted Suppliers
F. Category Spend Management
G. Total Cost Control
H. Shared Contracts And Volume Purchases
I. Environmentally Friendly Purchasing
J. Indemnification And Reducing Risk
11:30 a.m. - 12:15 p.m.
IV. Best Practices In Customer
A. Monitoring Customer Service
B. Working Too Many Projects At Once And Not Losing Your Sanity
C. Electronic Project Status Tracking
D. Vendor Fairs
E. Training Days
G. Benchmarking Your Service
H. Customer Service Windows/Surveys
12:15 p.m. - 1:15 p.m.
Lunch (On Your Own)
1:15 p.m. - 2:10 p.m.
V. Best Practices In Vendor
A. How To Select A Vendor
B. Who To Involve In The Selection Process
C. Selection To Include Small And Disadvantaged Firms
D. Best Value Procurement
2:10 p.m. - 3:10 p.m.
VI. Best Practices In Negotiation
A. Conflicting Seller Terms
B. Establishing Your Team
C. Establishing Your Plan
D. Identifying Priorities
E. Business vs. Legal Issues
F. Listening Skills
G. Finding Your Own Style As A Negotiator
H. Developing Win/Win Solutions
3:10 p.m. - 3:20 p.m.
3:20 p.m. - 4:30 p.m.
VII. Best Practices In Contract
A. Tracking Acceptance Or Rejection
B. Tracking Contract Modifications
C. How It Works Beginning To End
D. Defining Tolerances And Performance Standards
E. Inspection Procedures
F. Using The Web For Contracts
G. Electronic Record Keeping
H. Special Problems With Software Implementations