Because all litigation depends heavily on the strengths of witness testimony, effective deposition and/or courtroom performance is essential to the positive presentation of your case. With limited time and the pressure of litigation, a challenging witness can make the attorney's work frustrating and can have an adverse impact on the outcome of settlement and trial.
This seminar will teach you how to prepare challenging witnesses as well as how to positively present challenging evidence. By learning to identify witness personality types and emotional triggers, you will learn to prepare each witness according to his or her personal needs. This seminar includes an interactive workshop in which you will gain critical skills necessary to affect change in your witness' attitudes and demeanors, to ease their fears and concerns, and to turn them into confident and communicative teachers. This interactive course trains you to help your witnesses control their testimony by identifying their most positive attitude, their most accurate memory and their clearest role in the case. Additionally, the course teaches key listening and response skills designed to convey the essential story of the case.
This course will guide you through preparing witnesses with challenging evidence by empowering them with listening and communication skills needed to testify positively under pressure. From identifying witness concerns and fears through honing their styles of delivery, we will teach you a stepped approach to enhance the clarity, confidence and credibility of even your most challenging witnesses. This unique workshop teaches research and communication principles through interesting lectures, entertaining demonstrations and hands-on skill-building sessions.
- Entertaining program on identifying personality types
- Interactive training in witness communication styles
- Small group workshops designed to enhance skill-building
- Broadly applicable communication skills training
- The attendee will be able to identify and work with challenging personality types and communication styles.
- The attendee will be able to train witnesses to understand, accept and work within their defined role during testimony.
- The attendee will be able to help witnesses communicate for opposing counsel, mediators, juries and judges.
9:00 a.m. - 9:15 a.m.
I. Introduction To Speakers And Overview Of Course
9:15 a.m. - 10:30 a.m.
II. Witness Psychology: Identifying And Working With Different
Personality Types And Communication Styles
A. Witness Psychology Understanding Witness Personalities And Demeanor
B. Identifying Witness Concerns, Expectations And Fears
C. Building Rapport - Listening Skills To Help Your Witness Feel Understood
D. The Shy Witness
E. The Emotional Witness
F. The Antagonistic Witness
G. The Defensive Witness
H. The Fencing Witness
I. Exercise And Demonstration Of Listening Skills
10:30 a.m. - 10:45 a.m.
10:45 a.m. - 12:00 p.m.
III. Defining Witness Roles
A. Helping The Witness Understand What Area Of The Trial Story She Or He Will Be Telling
B. Content Familiarity Giving The Witness Organization And Study Skills To Help Them Prepare
C. Safe Harbors Defining And Clarifying Areas Of Witness Knowledge
D. Theme Building Defining The Strengths Of The Case Through Witnesses
E. Deposition vs. Trial Distinguishing Different Goals
F. Use Of Documents For Juror Reference
G. Teaching Tools Use Of Visual Media To Tell The Story
12:00 p.m. - 1:00 p.m.
1:00 p.m. - 2:30 p.m.
IV. Communication Training For Witnesses
A. Nonverbal Behaviors That Convey Confidence And Credibility
B. Distracting Mannerisms Identifying And Eliminating Negative Demeanor
C. Listening Skills Training: Identifying Hidden Assumptions
D. Answering Skills Conveying The Most Accurate Response To A Question
E. Context Understanding When To Convey Background Explanations
F. Conveying The True Personality Of The Witness
G. Vocal Skills Using The Voice To Convey Confidence And Meaning
H. Anatomy Of Intent Helping The Witness To Explain The Reasoning Behind
I. Helping The Witness To Discover Information To Help Them To Answer The Question
J. Reframing The Question - Shifting From Negative Questions To Positive Responses
2:30 p.m. - 2:45 p.m.
2:45 p.m. - 3:45 p.m.
Participants Will Be Divided Into Small Groups To Work With Consultants On Learning
How To Identify Personality And Communication Styles. Have A Challenging Witness In
Mind To Develop A Plan For Deposition Or Trial Preparation.
3:45 p.m. - 4:30 p.m.
VI. Ethical Considerations In Witness Preparation