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Who should attend Master Class: Solving Problems Between Customers And Suppliers
This full-day seminar is designed for purchasing managers, supply managers, sales executives, material managers, senior buyers, project managers, contract administrators, IT managers, controllers, accountants and attorneys. This seminar is appropriate for both buyers and sellers who want to improve their agreement formation processes – and address problems when they arise.
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Master Class: Solving Problems Between Customers And Suppliers  

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This full-day seminar is designed for purchasing managers, supply managers, sales executives, material managers, senior buyers, project managers, contract administrators, IT managers, controllers, accountants and attorneys. This seminar is appropriate for both buyers and sellers who want to improve their agreement formation processes – and address problems when they arise.

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Seminar Summary:

This seminar will facilitate the learning of how to make more cost-effective purchasing decisions and improve relations with customers and vendors. (see full course description)

 
 

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Training Course Syllabus:


The experienced presenters will focus on problem areas and examine them from the perspective of both the buyer and the seller. You will learn how to make more cost-effective purchasing decisions and improve relations with customers and vendors.

Seminar highlights:

  • Learn advanced subject matter in a class designed for sophisticated buyers and sellers of goods and services who want to take their practices and policies to the next level
  • Get an up-to-date and relevant perspective on bankruptcy and insolvency issues and how they affect you, your suppliers and your customers
  • Special module of material for those who are used to buying and selling goods but are called upon to manage the purchase or sale of services and intangibles (like software or development services)

8:30 a.m. - 9:50 a.m.

I. The Battle Of The Forms

A. When Terms And Conditions Cross In The Mail

B. How To Avoid The Battle In The First Place

C. How To Successfully Impose Your Terms And Conditions In Online Transactions

D. How (And When) Disputes Arise

E. Best Arguments When You End Up With A Battle

9:50 a.m. - 10:00 a.m.

Break

10:00 a.m. - 11:20 a.m.

II. Bankruptcy/Insolvency

A. Bankruptcy And Insolvency Generally

B. Security Interests (Including Purchase-Money Security Interests)

C. Rights And Obligations With Respect To Financers Of Buyers And Sellers

D. Planning For The Insolvency Of The Other Party

E. What Happens When The Other Party Files

11:20 a.m. - 12:20 p.m.

Lunch (On Your Own)

12:20 p.m. - 1:40 p.m.

III. Warranty Claims

A. Warranties Generally

B. The Warranty You Didn't Know Made (Received): Implied Warranties, Course Of Dealing, And Usage Of Trade

C. Kinds Of Claims

D. Pursuing (And Defending Against) Warranty Claims

1:40 p.m. - 1:50 p.m.

Break

1:50 p.m. - 3:10 p.m.

IV. Licensing And Leasing Issues

A. Buying And Selling Services

B. Intellectual Property Issues: What Do You Really Need/What Must You Really Give?

C. Intellectual Property Issues: How To Give And/Or Get What You Think You Bargained For

D. Technology Escrow

E. Leasing Generally

F. The Finance Lease

3:10 p.m. - 4:30 p.m.

V. Breach And Remedies

A. Buyers' And Sellers' Remedies Under UCC Article 2

B. Other Arrows In Your Quiver – Other Statutory And Common Law Remedies

C. Negotiation

D. Litigation

E. Alternative Dispute Resolution

F. Enforcement Of Settlement Agreements And Judgments

Seminar Summary:

This seminar will facilitate the learning of how to make more cost-effective purchasing decisions and improve relations with customers and vendors. (see full course description)

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