Learn ways to perfect your telephone skills, provide exceptional customer service and present a positive first impression (see
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The Outstanding Receptionist Half-Day Seminar
No matter how busy you are,
your organization depends on you to project a professional image, a first
impression people will remember and respect for months to come.
In just a half-day, you will
discover how to improve your skills and better support everyone in your
organization – right up to the managing director. You also will learn how to
manage the stress that comes naturally with your hectic schedule, and enjoy your
job more in the process.
This program is packed with the tools and techniques
receptionists need to face challenges confidently, tackle growing
responsibilities, and maintain composure amidst chaos. You will learn to manage
your time better …deal with all types of people ... handle conflict with tact
and poise …and make a positive and polished first impression.
You will learn ways
Project an image that commands respect
Improve your customer service
Be more than "just a receptionist"
Morning and afternoon
sessions available enroll today!