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Protecting Your Organization: Conducting Effective Investigations  

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HR professionals and line managers who want to sharpen their investigation skills.

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Seminar Summary:

In this seminar you will learn EEOC statistics reveal that the cost of sexual harassment settlements alone exceeds $50 million! Protect yourself and your organization from destructive claims while maintaining a healthy and productive work environment. Know your legal rights and responsibilities, how to avoid complaints or nip them in the bud and, should they arise, how to conduct a fair and thorough investigation that gets to the truth of the matter and mitigates the impact on the workplace.  (see full course description)

 

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Training Course Syllabus:


Protecting Your Organization: Conducting Effective Investigations

Here’s how not to be dragged into multimillion-dollar settlements.

Protect yourself and your organization from destructive claims while maintaining a healthy and productive work environment. Know your legal rights and responsibilities, how to avoid complaints or nip them in the bud and, if necessary, how to conduct a fair and thorough workplace investigation that mitigates the impact on the organization. This seminar provides you with a comprehensive, thorough framework for conducting any workplace investigations, and for following up in a manner consistent with regulatory and judicial guidelines.

How Your Staff Will Benefit:

  • Learn step-by-step guidelines for investigating any complaint
  • Know how to be proactive and avoid the legal pitfalls of investigations
  • Recognize what sexual harassment is—and what it isn’t
  • Get a realistic view of the timing of investigations
  • Know how to guard against retaliation and subsequent inappropriate misconduct
     

What You Will Cover:

  • Dealing with managers, legal and EEO coordinators
  • Recognizing accountabilities of the investigator
  • Fiduciary and legal responsibilities of management
  • Exploring interviewing techniques: proven strategies
  • Avoiding retaliation and reprisals
  • Preparing for litigation if necessary

Extended Outline:

Learning Objectives

Describe the Scope of the Program, and the Key Topics to Be Covered

Recognize How Your Organization, and Those of Your Fellow Participants, Currently Address HR Investigations
Understand How the Case Study Will Drive the Learning Process Throughout the Seminar


Seminar Goals

 

Conduct Effective and Professional Investigations
Avoid or Minimize Legal Pitfall and Liabilities
Foster an Organizational Culture with Zero Tolerance for Inappropriate or Disrespectful Behavior
Interview Witnesses in a Consistent and Fair Manner
Document Evidence Accurately and Efficiently
Compile a Final Report with Cogent Recommendations
Manager Risks During and After an Investigation Relating to Confidentiality, Rumors, Retaliation, Emotions, Retention, Etc.


Initial Actions


Define the Role of the Investigator
Identify the Complaint Intake Procedures
Formulate Steps to Be Taken in Preparation for the Investigation
Prepare for the Possibility of Litigation


The Process for Planning the Investigation

 

Clarify the Considerations of Pre-Investigation Strategies
Identify All Pertinent Variables in a Complaint Case
Determine Who Should Conduct the Investigation
Outline the Systematic Steps to Take in an Investigation


Beginning the Investigation According to Plan


Use Effective Interviewing Techniques
Recognize Procedures for Effective Documentation Methods
Gather, Preserve, and Use Evidence

Maintaining a Productive Workplace After an Accident


Recognize and Effectively Manage Emotions Resulting from an Investigation
Use Techniques for Avoiding Retaliation
Maintain a Productive Work Environment During an Investigation


Compiling the Report


Decide What to Include in the Report
Prepare a Professional, All-Inclusive Investigative Report
Prepare Objective Findings Based on Evidence and Testimony
Make Recommendations Based on Investigation Findings


Concluding the Investigation


Perform Investigator’s Duties for Follow-Up, Debriefing and Closure
Respond to the Complainant and the Accused
Prepare Necessary Case Documentation for Possible Litigation
 

Who Should Attend:

HR professionals and line managers who want to sharpen their investigation skills.

Seminar Summary:

In this seminar you will learn EEOC statistics reveal that the cost of sexual harassment settlements alone exceeds $50 million! Protect yourself and your organization from destructive claims while maintaining a healthy and productive work environment. Know your legal rights and responsibilities, how to avoid complaints or nip them in the bud and, should they arise, how to conduct a fair and thorough investigation that gets to the truth of the matter and mitigates the impact on the workplace.  (see full course description)

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