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Building Therapy Caseloads  

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Physical Therapists, Physical Therapy Assistants, Occupational Therapists, Speech-Language Pathologists, MDS Coordinators, Certified Occupation Therapy Assistants, Nursing Home Administrators, Activities Professionals, Long-Term Care Staff and Administration


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Seminar Summary:

Receive the tools to master the challenges of fluctuating caseloads while continuing to meet company productivity requirements. Medicare Part B policies will be addressed according to the most up-to-date federal regulations.  (see full course description)


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print the agenda print agenda for the Building Therapy Caseloads seminar



Training Course Syllabus:


The geriatric population is growing exponentially; the number of nursing homes and continuing care facilities is on the rise to meet the current demands
of our greatest generation. The face and expectations of the "modern" nursing home resident has changed substantially in the last 10, 20, 30 years.
Yesterday's methods are no longer able to meet today's standards. Families are a lot more involved and the demand for excellence in care and accountability are at an all-time high. To be successful in today's market, a good reputation and positive feedback go a long way.

This course will equip health care professionals with the tools necessary to master the challenges of fluctuating caseloads while continuing to meet company
productivity requirements. Shelly Mesure, MS, OTR/L, will focus on the key essentials every long-term care facility has available. In addition, Medicare
Part B policies will be addressed according to the most up-to-date federal regulations. Various strategies will be discussed to maximize reimbursement,
along with a comprehensive understanding of other facility department's roles. Case scenarios will focus on typical everyday occurrences with an open format to
promote group discussion and enhance the learning experience. Excellent resource tools and reference materials will be provided to promote continued learning
beyond the date of the course.


  • Master the ins-and-outs of managing a fluctuating caseload

  • Increase productivity and reimbursement

  • Maximize the QI/QA process

  • Improve the stability of the therapy department

  • Examine practical application of Medicare Part B policies in accordance with the most recent cap regulations

  • Discover a deeper understanding of the various roles of rehab in long-term care nursing facilities

  • Maximize staff productivity while providing the highest level of care to the long-term resident

  • Effectively schedule staffing ratios to avoid downsizing your department due to the fluctuations in caseload

  • Discuss the importance of effective communication as part of the interdisciplinary team

  • Learn how to effectively complete a screen through better understanding of chart documentation and knowing the "RIGHT" questions to ask

  • Engage the entire facility staff in understanding and supporting the therapy department and its residents


Shelly Mesure, MS, OTR/L, is the Corporate Director of Rehabilitation Services for Brighten Health Group. She has many years of clinical and management experience with various skilled nursing and long-term care facilities throughout Pennsylvania, Illinois, South Carolina and Massachusetts. Ms. Mesure is experienced in maximizing budgets through scheduling proper staffing ratios and planning treatment sessions. Excellence in care is always stressed as the most important part of operating a strong and well-respected department. She continues to develop and implement systems and strategies that can be applied within any rehab department, in any state. Ms. Mesure has developed various clinical programs to enhance training and understanding of the individual needs of the short-term and long-term client.

Ms. Mesure received a BS in Rehabilitation Services with a minor in Gerontology from The Pennsylvania State University; and an MS in Occupational Therapy from Rush University in Chicago, Illinois. Once PPS was implemented, due to changes in skilled reimbursement and Part B caps, Ms. Mesure learned quickly that survival meant continuously enhancing your skills. Whenever possible, Ms. Mesure frequently works as a clinician focusing on providing the highest quality of care to all clients.

Ms. Mesure is an enthusiastic, compassionate and engaging speaker who uses clinical exemplars to facilitate the practical application of all course materials. The case studies presented are real-life examples involving a vast array of scenarios that most clinicians will encounter.


"As a therapist, I have always struggled with productivity requirements by various companies. At least now, I feel more confident when I complete my
screens that I wonīt be second-guessed."
- Jaime Karas, DPT

"After attending this course, I now possess the tools I never learned in school." - Colleen Rooney, MS, OTR/L


  • Physical Therapists

  • Physical Therapy Assistants

  • Occupational Therapists

  • Speech-Language Pathologists

  • MDS Coordinators

  • Certified Occupation Therapy Assistants

  • Nursing Home Administrators

  • Activities Professionals

  • Long-Term Care Staff and Administration


Cross Country Education is an AOTA Approved Provider of continuing education. This course is offered for .6 AOTA CEUs. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. AOTA Educational level Introductory, Category 3: Domain of OT, 2: Occupational Therapy Process.

Cross Country Education is a Preferred Provider of professional continuing education with the National Association of Boards of Examiners of Long Term Care Administrators (NAB) and has approved this program for the number of clock hours listed under their sponsor agreement with NAB/NCERS. This program
is approved for 6 continuing education clock hours Approval #1872006-2291-6. State licensure boards, however, have final authority on the acceptance of
individual courses.

This course has been submitted for approval of 6 hours of continuing education to NCCAP.

Cross Country Education is approved by the Continuing Education Board of the American Speech-Language-Hearing Association (ASHA) to provide
continuing education activities in speech-language pathology and audiology. This program is offered for .6 CEUs (intermediate level; professional area). ASHA CE
Provider approval does not imply endorsement of course content, specific products, or clinical procedures.

This program has been submitted to the Tennessee Physical Therapy Association for 6.0 contact hours.

This program has been submitted to the Alabama Board of Physical Therapy for 7.2 contact hours for PTs and PTAs.

This seminar qualifies for 6 continuing education hours as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific filing requirements.


Seminar Check-in:  7:30 AM    Seminar Class 8:00 AM - 3:30 PM

Seminar Summary:

Receive the tools to master the challenges of fluctuating caseloads while continuing to meet company productivity requirements. Medicare Part B policies will be addressed according to the most up-to-date federal regulations.  (see full course description)

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