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The Basics of Writing Policies and Procedures  

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training seminars by National Seminars formerly Padgett-Thompson Seminars National Seminars formerly Padgett-Thompson Seminars   

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For managers, supervisors, HR and accounting professionals - anyone responsible for developing or writing policies and procedures

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Seminar Summary:

Sharpen your writing skills with the keys to keeping your text clear and concise (see full course description)

 

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Training Course Syllabus:


The Basics of Writing Policies and Procedures

Can you make sure employees read and understand what you've written? The answer is in this unique one-day seminar. Attend and you'll sharpen your writing skills with the keys to keeping your text clear and concise - without sounding patronizing or condescending - while eliminating loopholes that make it easy for employees to "bend" the rules.

How You Will Benefit ...

  • Reduce misinterpretation of policies and procedures
  • Spend less time on the writing and development process
  • Feel more confident when covering legal issues

What You Will Cover ...

  • Determining what policies and procedures should be put in writing
  • Signs that a policy needs to be revised
  • 2 times it's better not to put a policy in writing
  • Updating manuals and handbooks without rewriting them
  • Legal considerations to keep in mind when writing policies and procedures
  • When you have to write a policy fast - a 6-point checklist to make sure you've covered all the bases
  • 3 sure signs that a policy needs to be revised
  • A proven formula for determining if a policy or procedure is discriminatory
  • When should "unwritten" rules be put in writing? Signals to watch for
  • Handling changes in company policies and procedures
  • How to keep your personal feelings from affecting how you phrase policy
  • 3 common types of policies every company has and pitfalls to watch for when wording each
  • How to write dress code or personal hygiene guidelines that don't offend anyone
  • The secret to writing policies and procedures that sound friendly, yet firm
  • How to use the simple "HISI" test to ensure the clarity of everything you write
  • Announcing a new policy? When to use a memo and when to use a meeting
  • How to use simple graphic techniques to make handbooks and manuals easy to read
  • How to defend policies employees feel are silly or trite
  • A terrific way to update manuals or handbooks without re-writing them
  • An amazingly simple plan for making sure employees read - and understand - the policies and procedures you write
  • When announcing a policy verbally … how to be sure everyone gets the same message
  • How many rules are too many rules? You'll be surprised by what employees tell us
  • 2 situations in which you should ask for employee's signatures as proof they've read and understood a policy
  • Where policies and procedures should be kept - and how they should be controlled
  • When and how to write disclaimers
  • 2 simple, but vital, elements often left out of procedures manuals
  • 3 questions you should never include on employment application forms … and why
  • Mindmapping: What it is and how it'll help make writing policies and procedures a breeze
  • A 3-step formula for writing concise and accurate job descriptions … and keeping them up to date
  • Flow-charting techniques that can reduce 3 typewritten pages to a single page
  • The key to writing employee performance evaluations that will make formal reviews less stressful

Who Should Attend ...

For managers, supervisors, HR and accounting professionals - anyone responsible for developing or writing policies and procedures.

Training Seminar Time: 9:00 AM - 4:00 PM; Check-in begins at 8:30 AM

Your Satisfaction Is GUARANTEED!

At Padgett-Thompson, our #1 goal is to give you the tools you need to succeed. That's why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

Seminar Summary:

Sharpen your writing skills with the keys to keeping your text clear and concise (see full course description)

print this agenda print agenda for the The Basics of Writing Policies and Procedures training seminar

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