Our programs are guaranteed to improve the effectiveness and efficiency of participants. If you attend one of our one-day seminars and do not receive the professional or business benefits described in our literature, or have some other professional complaint, please let us know in writing within seven days of the program. We will issue a credit voucher that you or anyone in your facility may use toward another one-day seminar or audio program.
Registration begins at 7:30 a.m. The seminar begins at 8:00 a.m. and concludes at 3:30 p.m. Lunch is on your own from 11:30 a.m. to 12:30 p.m.
Confirmations & Cancellations
Confirmations of registration are sent via e-mail and/or fax within three days of receipt in our office. If a faxed confirmation cannot be sent, a post card is mailed. Cancellations received at least five working days before the seminar are refundable less a $20 administrative charge per registrant. For cancellations received later, a credit will be issued toward a future seminar or product order. Please note that if you register and do not attend, you are still liable for full payment. Substitutions may be made at any time.
Group discount price breaks are offered at 2 to 4 attendees and 5 or more attendees. If a group price applies it will be noted in the 'Notes' for each date and location. To receive a group rate all registrants MUST register at the same time. All qualifying discounts are applied at the time payment is processed.
Disclaimer: Any opinions, findings, recommendations or conclusions expressed by the author(s) or speaker(s) do not necessarily reflect the views of Cross Country Education. Cross Country Education reserves the right to substitute a qualified instructor due to unforeseen circumstances.
ADA: Accommodations will be made in accordance with the law. If you require ADA accommodations, please contact Cross Country Education, Inc. at least two weeks before the seminar date so that arrangements can be made.