Training Course Syllabus:

Easy and Effective Debt Collection Strategies Webinar

1-Hour CareerTrack Webinar

Collecting monies owed to your organization can be a big exercise in frustration if you're not familiar with strategies that get results and keep you legally compliant with government guidelines.

The Fair Debt Collection Practices Act (FDCPA) was established to protect consumers from unfair treatment at the hands of debt collectors. Failure to comply with any part of the Act's strict guidelines and requirements can result in sizeable fines, penalties, and judgments. Therefore, it is critical that you become familiar with the FDCPA's regulations to avoid legal action being taken against you and your organization.

Not only do you need to understand and abide by collections law, you need to know the strategies and techniques that will help you easily and effectively contact and deal with debtors. From account categorization and prioritization, to resource allocation and contacting procedures, what you learn here will help your organization develop, implement, and follow a formal process for handling all collections.

This power-packed 1-hour event will help you uncover specific techniques and strategies for developing a formal debt collection process that will save you time and effort in contacting debtors and managing delinquent accounts.


If asked, could you confidently:

• Identify factors that help you determine a debtor's repayment potential
• Prioritize your collection strategy using amounts owed, days late, and repayment potential
• Utilize tools that will help foster positive relationships with those from whom you're trying to collect
• Define collections harassment or abuse and ensure that your organization does not engage in any practices defined as such
• Choose the right options for legally locating debtors and applying greater pressure on them
• Handle angry and offended debtors when discussing financial situations

Almost 74 percent of receivables that are three months delinquent are paid. However, after six months, that percentage drops nearly 20 points. It's extremely important that, as a collections specialist or A/R professional, you are promptly and legally contacting debtors and using the appropriate tactics for getting the money owed to you.

With the skills, strategies, and tools provided in this program, you'll find that collecting money is faster, easier, and less stressful than you ever thought possible!

Along with your Webinar, you will also receive a link via e-mail to print out copies of the conference workbook, which includes the essentials of the program, and an appendix filled with information on when, where, and how to contact debtors. As informative as it is comprehensive, this handbook will serve as a valuable resource for you to refer to when you're unsure about the do's and don'ts of debt collection.

Easy and Effective Debt Collection Strategies will help you take control of your accounts receivable and save you time and potential legal hassle down the road. You'll gain tips and strategies for:

• Identifying the essential elements of effective credit policies — and use them to evaluate the policies in place at your organization
• Ranking accounts to help you prioritize and determine an effective and appropriate contact strategy
• Gathering all information necessary to start building positive relationships with debtors upon first contact
• Motivating even slow pays, large accounts, and big clients by using benefits rather than consequences
• Addressing debtors' responses and reasons for nonpayment with positive and productive conversation
• Remaining calm and cool when customers get hot
• Negotiating verbal agreements with debtors that will keep repayment on track and on schedule
• And more!

Who will benefit?
Professionals in collections, accounting, finance, customer service, credit, sales, accounts receivable, and operations, as well as managers, supervisors, vice presidents, and small business owners will gain invaluable information concerning debt collection and legal compliance for your organization.

Sign up today, and get great training you can use to swiftly and safely collect debts owed to you. In just one hour, gain the insights you need to get a handle on managing delinquent accounts, contacting debtors, and complying with FDCPA regulations — and start collecting the monies owed you today!


Webinar Start Time: 1-Hour CareerTrack Webinar

2 pm Eastern
1 pm Central
12 pm Mountain

11 am Pacific
10 am Alaskan
9 am Hawaiian

 
Webinar and CD (Save $50!) - US $248
Webinar Only - US $199
Webinar CD Only - US $199

Q&A Session

Immediately following the Webinar, the phone line will be opened up to conference participants who wish to submit questions to our speaker, time permitting.

Seminar Summary:

Collect what's owed to you legally, fairly, and promptly for immediate results (see full course description)

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