Training Course Syllabus:

Coaching and Mentoring Seminar

This Coaching and Mentoring Course focuses on how to better coach employees to higher performance. Coaching and mentoring is a process of relationship building and setting goal. It is probably the most effective way to help employees achieve optimum performance in the workplace and is now an essential element of today’s managerial practices. How well you coach relates directly to how well you are able to foster great working relationships with your employees through understanding them and strategic goal setting. An easy-to-understand coaching model taught in this workshop will guide you through the coaching process.

How You Will Benefit:

• Understand coaching, mentoring & the GROW model
• Understand the SMART goal setting technique
• Understand employee’s current state of reality
• Define employee options & preliminary plans
• Wrapping up & motivating employees to achieve
• Understand the benefits of building & fostering employee trust
• Giving effective feedback while maintaining trust
• Overcoming obstacles to employee growth and development
• Transitioning employees to other growth opportunities.
• Understand mentoring
• Understand coaching
• Using mentoring & coaching to enable long-term development

What You Will Cover:

Defining Coaching and Mentoring
• What is Coaching?
• What is Mentoring?
• The G.R.O.W. Model

Setting Goals
• Goals in the Context of GROW
• Identifying Appropriate Goal Areas
• Setting SMART Goals

Understanding the Realities
• Getting a Picture of Where You Are
• Identifying Obstacles
• Exploring the Past

Developing Options
• Identifying Paths
• Choosing Your Final Approach
• Structuring a Plan
• Improving Decision-Making

Wrapping It All Up
• Creating the Final Plan
• Identifying the First Step
• Getting Motivated

The Importance of Trust
• What is Trust?
• Trust and Coaching
• Building Trust

Providing Feedback
• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development

Overcoming Roadblocks
• Common Obstacles
• Re-evaluating Goals
• Focusing on Progress

Reaching the End
• How to Know When You’ve Achieved Success
• Transitioning the Coach
• Wrapping It All Up

How Mentoring Differs From Coaching
• The Basic Difference
• Blending the Two Models
• Adopting the FROW Model for Mentoring
• Focusing on the Relationship

Registration Fee:
$197 (regularly $395)

Save another 20% - register for 4 or more courses
Group rate - every 4th person attends this training free

Tuition Covers:
• Comprehensive Participant Workbook
• Quick Reference Material
• Certificate of Completion

Seminar Class Time:
Seminar Registration: 9:00 a.m.
Seminar Workshop: 9:30 a.m. – 4:00 p.m.

Certificate:

Participants completing course will be awarded a Certificate of Completion.

Seminar Summary:

It’s happened again. Your low performing employee failed to meet quota this month, even after you counseled him/her about the importance of meeting goals. A company is only as good as its employees. Learn an easy-to-understand coaching and mentoring model that will help you to motivate employees to move beyond their normal level and achieve goals.  (see full course description)

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