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Generation Gaps at the Workplace  

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Seminar Summary:

Overcoming the generation gap and managing today’s cross generational workplace with its patchwork of varying perspectives and experiences, while helping an organization thrive in today’s competitive marketplace, can present significant challenges. Learn techniques to help you be a better manager or co-worker and effectively deal with generational conflict, and to recruit, retain, and motivate employees of all ages.  (see full course description)

 

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Training Course Syllabus:


Generation Gaps at the Workplace Seminar

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both young and older workers have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This Generation Gaps at the Workplace Course will help participants understand the various generations present at work and understand what motivates each of them and how to work together.

How You Will Benefit:

• History behind generation gaps
• What are traditionalists
• What are baby boomers
• What are Generation Xers
• What are Generation Yers
• Differences between each type of generation
• How to find a common ground among the generations
• Conflict management
• How to Leverage the benefits of generation gaps at work

What You Will Cover:

History
• What Generations Exist in the Workplace
• What Defines a Generation?
• What This Means In Our Workplace

Traditionalist
• Their Background
• Their Characters
• Their Working Style

Baby Boomers
• Their Background
• Their Characters
• Their Working Style

Generation X΄s
• Their Background
• Their Characters
• Their Working Style

Generation Y΄s (Millennial)
• Their Background
• Their Characters
• Their Working Style

Differentiations Between Generations
• Background
• Attitude
• Working Style
• Life Experience

Finding Common Ground
• Adopting A Communication Style
• Creating An Affinity Group
• Sharing Knowledge

Conflict Management (1)
• Younger Bosses Managing Older Workers
• Avoid Turnover with a Retention Plan
• Breaking Down the Stereotypes

Conflict Management (2)
• Embrace The Hot Zone
• Treat Each Other As A Peer
• Create a Succession Plan

The Power of 4
• Benefits of Generation Gaps
• How to Learn From Each Other
• Embracing the Unfamiliar

Registration Fee:
$197 (regularly $395)

Save another 20% - register for 4 or more courses
Group rate - every 4th person attends this training free

Tuition Covers:
• Comprehensive Participant Workbook
• Quick Reference Material
• Certificate of Completion

Seminar Class Time:
Seminar Registration: 9:00 a.m.
Seminar Workshop: 9:30 a.m. – 4:00 p.m.

Certificate:

Participants completing course will be awarded a Certificate of Completion.

Seminar Summary:

Overcoming the generation gap and managing today’s cross generational workplace with its patchwork of varying perspectives and experiences, while helping an organization thrive in today’s competitive marketplace, can present significant challenges. Learn techniques to help you be a better manager or co-worker and effectively deal with generational conflict, and to recruit, retain, and motivate employees of all ages.  (see full course description)

print this agenda print agenda for the Generation Gaps at the Workplace training seminar

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