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Creative Problem Solving  

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Seminar Summary:

Problem solving is considered the most complex of all intellectual functions. Using a variety of thinking styles, methodologies and creative processes is critical to effectively solving problems in the workplace and in our personal life. Learn to apply numerous critical thinking techniques to you real-work business and personal challenges.  (see full course description)

 

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Training Course Syllabus:


Creative Problem Solving Seminar

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This Creative Problem Solving Course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

How You Will Benefit:

Understand problems and the creative problem solving process
Identify types of information to gather and key questions to ask in problem solving
Identify the importance of defining a problem correctly
Identify and use four different problem definition tools
Write concrete problem statements
Use basic brainstorming tools to generate ideas for solutions
Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the roles that fact and intuition play in selecting a solution
Understand the need to refine the shortlist and redefine it
Understand how to identify the tasks and resources necessary to implement solutions
Evaluate and adapt solutions to reality
Follow up with solution implementation to celebrate successes and identify improvements

What You Will Cover:

The Problem Solving Method
What is a Problem?
What is Creative Problem Solving?
What are the Steps in the Creative Solving Process

Information Gathering
Understanding Types of Information
Identifying Key Questions
Methods of Gathering Information

Problem Definition
Defining the Problem
Determining Where the Problem Originated
Defining the Present State and the Desired State
Stating and Restating the Problem
Writing the Problem Statement

Preparing for Brainstorming
Identifying Mental Blocks
Removing Mental Blocks
Stimulating Creativity

Generating Solutions, Part One
Brainstorming Basics
Brainstorming and Mind Mapping
Duncker Diagrams

Generating Solutions, Part Two
The Morphological Matrix
The Six Thinking Hats
The Blink Method

Analyzing Solutions
Developing Criteria
Analyzing Wants and Needs
Using Cost/Benefit Analysis

Selecting a Solution
Doing a Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems

Module Ten: Planning Your Next Steps
Identifying Tasks
Identifying Resources
Implementing, Evaluating and Adopting

Module Eleven: Recording Lessons Learned
Planning Follow-up
Celebrating Successes
Identifying Resources

Registration Fee:
$197 (regularly $395)

Save another 20% - register for 4 or more courses
Group rate - every 4th person attends this training free

Tuition Covers:
Comprehensive Participant Workbook
Quick Reference Material
Certificate of Completion

Seminar Class Time:
Seminar Registration: 9:00 a.m.
Seminar Workshop: 9:30 a.m. 4:00 p.m.

Certificate:

Participants completing course will be awarded a Certificate of Completion.

Seminar Summary:

Problem solving is considered the most complex of all intellectual functions. Using a variety of thinking styles, methodologies and creative processes is critical to effectively solving problems in the workplace and in our personal life. Learn to apply numerous critical thinking techniques to you real-work business and personal challenges.  (see full course description)

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