Improving Employee Accountability HR
Management Seminar
Program Description:
Individual Accountability Leads to a Better Workforce
It’s something you’ve seen lots of times before – employees who simply refuse to
take responsibility and accountability for themselves. And it’s a problem you’d
love to get rid of. Unfortunately, that’s not always an easy thing to do. You’re
expected to set clear performance expectations, establish benchmarks, deliver
effective feedback, and have a backup plan when things aren’t working. And all
this while still performing all your other duties. Face it – you need help.
Improving Employee Accountability was designed just for you. This
fun and entertaining one-day training has the information you need to improve
accountability and become a better, stronger, and more effective manager right
away, without turning you into the villain.
Don’t let irresponsible employees drag productive ones down – learn how to raise
the bar for everyone!
Do you really want to deal with the negativity and poor morale that go
hand-in-hand with a lack of employee accountability? Of course not. And that’s
why you need Improving Employee Accountability.
Sign up for this training Improving Employee Accountability and you’ll learn
how to:
- Create a happier, better motivated workforce
- Develop an organizational culture that
encourages honesty and personal responsibility
- Eliminate problems between employees by
eliminating finger-pointing and the blame game
- And more!
Finger-pointing builds a culture of distrust and resentment. Don’t let it –we
can help!
When accountability is lacking, it drags down morale and hurts productivity.
Instead of spending time solving problems and finding solutions, some of your
employees may be more interested in finger-pointing and the blame game. That’s
when it’s your job as a manager to step in and find ways to improve
accountability.
You need to readjust your staff’s way of thinking and change your organization’s
culture. That’s where Improving Employee Accountability comes in. This one-day
seminar is jam-packed with proven strategies that you can use right away to
start improving employee accountability and getting better results.
Don’t wait – a better work environment is just around the corner. Sign up
now!
What You'll Learn
in Improving Employee Accountability:
- Stop the blame game and the “I didn’t know I
was supposed to do that” game before they start
- Set clear performance expectations
- Criticize in the right way to avoid hurting
morale
- Bring responsibility-shy employees on board
- And much more!
Improving Employee Accountability Workshop Agenda:
The Basics of Employee Accountability
- Finding out if your employees really know
what’s expected of them – or if they’re scraping by thinking they’re doing a
great job
- Consistency: the absolute #1 key to employee
accountability
- Promoting a sense of accountability in
employees with different backgrounds and values
- How a lack of personal responsibility
negatively affects your bottom line
Establishing Clear Benchmarks
- Determining individual goals for everyone on
your team
- Defining expected results and outlining paths
to reach them
- Facts and figures: the importance of
quantifiable metrics – and how to establish them for any position
- Establishing a clear standard to hold everyone
to
- Consequences: how to handle employees who
aren’t meeting their goals
Delivering Effective Feedback
- Pointing out problems and trouble spots
without hurting anyone’s feelings
- Constructive criticism – how good intentions
can sometimes cause bad feelings
- Do it now: why it’s better to give feedback
immediately rather than wait until later
- Praise-criticize-praise: a three-step plan for
softening the blow of negative feedback
- Tailoring your message to each individual and
why the same approach won’t work for everyone
Fostering a Culture of Accountability
- Rewarding success: encouraging employees to
embrace accountability
- Leading by example – and how to get others to
follow
- Do as I say, not as I do; or why executives
and managers who don’t take personal responsibility can’t expect their
employees to
- Creating a work experience that instills the
right beliefs and values
- Positive reinforcement: rewarding employees
who take responsibility
Overcoming the Blame Game
- Pointing fingers – the negative impact it has
on morale
- Understanding why people point fingers instead
of taking personal responsibility
- The impact of attitude on the workplace and
how a blame shifter can drag everyone down
- How to handle an employee who never takes
responsibility for his or her failures
- “I was wrong”: strategies for getting
employees to acknowledge and say these three difficult words
Overcoming Resistance and Getting Employee Buy-In
- Getting employee commitment and buy-in to
goals, achievements, and expectations
- Managing resistance: how to position employee
accountability as a win-win for everyone on the team
- Tips for handling sensitive and uncomfortable
performance dilemmas
- Getting employee commitment when transitioning
to more accountability
- How to handle that employee who just won’t
cooperate
ATTENDEE REVIEWS:
"The case study information on success and
failures was really helpful." R. Perez
"Very useful, there were lots of helpful insights." J. Kinzler
"Wonderful trainer! It was very relevant in today’s business world." J.
Euzs
"The material was interesting." R. Macy
SEMINAR TRAINING TIME:
Seminar Check-In 8:30 AM Seminar Class 9:00 AM - 4:00
PM