Supervising Essentials (presented in partnership with H.Harvell Consultants) training seminars presented by Bess Solutions register now on FindaSeminar.com

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Supervising Essentials (presented in partnership with H.Harvell Consultants)  

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This training is a must-attend learning for current supervisors and managers (new and seasoned), aspiring supervisors, and current and aspiring leaders working with organizations and people.

Cost:   

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Seminar Summary:

Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful. (see full course description)

 

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Training Course Syllabus:


Supervising Essentials (presented in partnership with H.Harvell Consultants) - Supervisor/Leadership Training

Good management consists in showing average people how to do the work of superior people. – John D. Rockefeller

Trained and professional supervisors are the back bone of any organization. Their behavior shapes its internal and external character impacting the success of financial and program delivery operations. Today’s era of highly competitive and rapidly changing environment requires dramatic changes in the way we supervise people.

Supervising is a tough job and whether your team is new or has been leading, managing and supervising for years, now is the time to achieve new heights and levels of success with our practical principals and tried-and-true techniques, strategies and “how-to’s” for success. Bess Solutions, in partnership with H.Harvell Consultants (HHC), has launched a new Certificate Training Program specially designed to address the challenges for leaders, managers and supervisors of organizations such as yours.

How You Will Benefit:

• Transition from Employee to Supervisor
• Employee Counseling
• Delegating
• Ethics
• Performance Appraisals
• Adverse Personnel Actions
• Team Building
• Coaching
• Identify Management Style

What You Will Cover:

Transition from employee to supervisor
• Clarify expectations
• Learn organization culture
• Find a role model
• Look, listen and learn

Setting Expectations
• Understand the requirements of a supervisor
• Identify improvement & growth opportunities
• Set verbal & written expectations

Ethics
• Understand the organization’s values
• Moral awareness
• Moral obligation
• Courage to do the right thing

Setting Goals
• Understand cascading goals
• The SMART Way
• Help others set goals

Assigning Work
• General Principles
• The Dictatorial Approach
• The Apple-Picking Approach
• The Collaborative Approach

Performance Appraisal
• Prepare
• Discuss development
• Create dialogue

Degrees of Delegation
• Level One: Complete Supervision
• Level Two: Partial Supervision
• Level Three: Complete Independence

Implementing Delegation
• Deciding to Delegate
• To Whom Should You Delegate?
• Providing Instructions
• Monitoring the Results
• Troubleshooting Delegation

Team Building
• Identify strengths and weaknesses
• Foster creativity
• Train to work as a group

Providing Feedback
• Characteristics of Good Feedback
• Feedback Delivery Tools
• Informal Feedback
• Formal Feedback

Managing Your Time
• The 80/20 Rule
• Prioritizing with the Urgent-Important Matrix
• Using a Productivity Journal
• Routines & Rituals to Simplify Your Workday

Resolving Conflict
• Using a Conflict Resolution Process
• Maintaining Fairness
• Seeking Help from Within the Team
• Seeking Help from Outside the Team

Seminar Summary:

Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful. (see full course description)

print this agenda print agenda for the Supervising Essentials (presented in partnership with H.Harvell Consultants) training seminar

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