Bill Capodagli Presents Customer Service - The Disney Way Webinar Seminar training classes conferences & workshops presented by National Seminars Training Group register for training on FindaSeminar.com

Home

Add your seminars

Training Calendar Creator Seminar Venues Training Provider Directory
 

New Seminar Search:  

 
find similar training...
Search by state...
Email this event ...

Customer Support


Do you need help finding the right class, date, or location or other assistance?

Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request and receive a prompt reply.

We guarantee this National Seminars Training Group training seminar

We are an authorized partner of National Seminars Training Group

 

Price protection. The price to attend Bill Capodagli Presents Customer Service - The Disney Way Webinar is set by the training providerThere is no added charge for our services.

We honor most training provider coupons
*.   Call  a representative to see if your discount coupon applies.


Privacy. Your personal information won't be shared with anyone but the training provider National Seminars Training Group.


Security. When you register for this seminar on FindaSeminar.com your personal data and payment information is safely collected and processed using secure SSL encryption technology.

Flexibility. FindaSeminar.com offers you three ways to register for Bill Capodagli Presents Customer Service - The Disney Way Webinar seminar by National Seminars Training Group.
Register online, by phone, or fax.
Who should attend Bill Capodagli Presents Customer Service - The Disney Way Webinar
Students, employees, managers, supervisors, business professionals
Reviews
Write and read National Seminars Training Group reviews and reviews about the training seminar Bill Capodagli Presents Customer Service - The Disney Way Webinar on the Seminar News Network and the Training News Network.
 

Frequently asked questions and registration options for the training seminar Bill Capodagli Presents Customer Service - The Disney Way Webinar

 
Find Training Near You
Use our clickable map to find training near you
Use Our Clickmap
 
Education and training domain names

Education and training news articles

hotel seminars meeting space directory
hotel meeting space training facilities restaurant and lodging

 

Bill Capodagli Presents Customer Service - The Disney Way Webinar  

 Email information about this seminar Bill Capodagli Presents Customer Service - The Disney Way Webinar by National Seminars Training Group to yourself your manager or associates Email this event... View and register for other training seminars like Bill Capodagli Presents Customer Service - The Disney Way Webinar by National Seminars Training Group on FindaSeminar.com Find similar training.. Find and register for other training seminars by National Seminars Training Group on FindaSeminar.com Other seminars from National Seminars Training Group

By:

training seminars by National Seminars Training Group National Seminars Training Group   

For:

Students, employees, managers, supervisors, business professionals

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

Creating magical moments that earn you customers for life! (see full course description)

 
 

 Seminar / Training class dates & locations

 

No seminar dates for this event are currently scheduled.  Please use the seminars search box above or choose one of the following additional training search options to find similar training.

bill+capodagli+customer+service+csr+disney training seminars workshops conferences online training

Providers course catalog

Find seminars by state

Find seminars by city

Request on site training

Use Advanced Search

NEW  Don't miss training you want to attend

Receive a personal Training Alert when training you want to attend comes to your area. Create a personal Training Alert now  it's Free and only takes a minute!


 

 
 

 

share this page 

print the agenda print agenda for the Bill Capodagli Presents Customer Service - The Disney Way Webinar seminar

 

 

Training Course Syllabus:


Bill Capodagli Presents Customer Service - The Disney Way Webinar - Customer Service Webinar

Program Description:

At Disney, every contact with a customer offers a chance to shine. Disney calls these contacts “Moments of Truth” … the opportunities to create everlasting positive impressions! And, because the company demands excellence as an organizational absolute, even its fiercest competitors acknowledge that Disney is simply the best customer-centric company on the planet!

Now you can learn how to inspire that level of customer service passion in your own organization by joining us for Customer Service — “The Disney Way”!

Learn the Keys to Dazzling Customer Service in Just One Hour!
Attend this one-hour training session and learn Disney’s formula for customer service brilliance. You’ll gain invaluable ideas that your company can immediately implement to amazing effect.

You’ll also learn insider secrets about how Disney requires — and receives — customer-focused behavior from every employee … from top executives to part-time staff. You won’t want to miss that!

Produce a "Show" for Your Customers and They’ll Thank You for It Forever!
Walt Disney knew that every aspect of his business was “show” business, and every moment spent with a customer meant that the employee was “onstage.” By perfecting the art of customer relations, Disney built a record of customer loyalty, satisfaction, and repeat business that became legendary.

Join us and you’ll learn how to capture this enthusiasm for customer service throughout your organization. Your team will learn how to put on a “show” that brings customers back again and again and again!

Disney’s Success Can Be Your Success — Don’t Miss This Training
So what are you waiting for? Learn how to support your business and your customers with the same level of excellence — join us for Customer Service — “The Disney Way” now!
 

What You’ll learn when you attend Bill Capodagli Presents Customer Service - The Disney Way Webinar …

  • Disney’s No.1 unbreakable rule for providing the ultimate customer service
  • How Walt Disney’s version of ”show“ business is the perfect tonic for what ails your business
  • Identifying the “Moments of Truth” in your organization and ensuring nobody ever misses one again!
  • The hidden — and not-so-hidden — costs for your company of even a single poor customer service experience
  • How to use a little bit of Disney’s “pixie dust” to create your own customer-centric organization
  • Are you overlooking the first step in creating great service? Find out here.
  • How to gain complete buy-in for your new customer service vision and values from everyone up and down the corporate ladder
  • 5 keys to creating “magical” moments for your customers


Meet Your Speaker — Bill Capodagli


A serious student of excellence, Bill Capodagli has a thriving success story of his own. The original edition of The Disney Way, which Capodagli co-authored, was awarded the coveted “Best Business Book of the Year” by Fortune magazine and published in eight languages. He is also the co-author of The Disney Way Fieldbook, which provides action plans for instilling Disney’s vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. Capodagli also co-authored the popular book, Leading at the Speed of Change: Using New Economy Rules to Invigorate Old Economy Companies.

The prolific best-selling author has nearly three decades of expertise in management consulting and corporate research. As managing partner of Capodagli Jackson Consulting, he brings dynamic managerial experience and graduate-level teaching experience to the firm.

Ever practical, Capodagli’s style is also passionate and hard hitting. He is currently the most requested speaker in the United States on Walt Disney’s original success and leadership principles. This webinar is a rare opportunity to hear directly from Capodagli.

“This book is about the real magic: Stimulating and harmonizing the collective energy of your people.” — Ken Blanchard, best-selling author of The One Minute Manager.

*In case of emergency, we will substitute an equally qualified trainer.

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

Creating magical moments that earn you customers for life! (see full course description)

print this agenda print agenda for the Bill Capodagli Presents Customer Service - The Disney Way Webinar training seminar

 view dates and locations for this seminar

 

 

     
 

 
     

 

  Also try the advanced seminar search tool

   FindaSeminar HomeComputer Training

unix training
training classes

 © 2002-2014 FindaSeminar.com™ All Rights Reserved.  Terms of Use |  Privacy Policy |  Training News Network

   

Custom Search