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How To Handle Emotionally Charged Situations In The Workplace Webinar  

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Seminar Summary:

A course on communicating effectively under pressure (see full course description)

 
 

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Training Course Syllabus:


How To Handle Emotionally Charged Situations In The Workplace Webinar - Management / Human Resources / Personal Development Webinar

Program Description:

Few skills are more important to your career than your ability to stand strong and be calm under pressure, stress, chaos, and conflict.

Do you ever find yourself knee-deep in an emotionally charged situation that you don’t know how to handle? Ever regret your response? You’re not alone!

The truth is, handling emotionally charged situations at work requires a specific set of skills that most of us have never had the opportunity to learn.

If you don’t possess the tools and techniques you need to manage confrontation, anger, and emotional tension, you’re bound to feel frustrated, anxious, and even stressed whenever these situations arise.

How you handle emotions at work speaks volumes about you. Don’t risk saying the wrong thing!

This powerful hour of training is packed with essential how-tos you need to identify and disarm emotionally charged situations in the early stages — before tensions escalate out of control.

You’ll discover how to hold your own in any situation and how to turn conflict into an opportunity to build stronger, more positive working relationships.

And that’s just for starters! You’ll also get tips for staying in control when tears threaten, and you’ll learn strategies for shutting down the “pressure cooker” tactics of others. You’ll be amazed by just how easy it is to tame unproductive emotions and build cooperation once you’ve mastered these new techniques.

Don’t wait any longer to put an end to the anxiety and frustration that unchecked emotions bring to your life. Enroll today.
 

A Look At Your Agenda:

  • The positive and negative effects of emotions in the workplace
  • Techniques for responding to an emotionally charged situation — even when your mind doesn’t want to
  • The 3 Cs of conflict communication
  • Savvy tips for getting through tense situations
  • How to resist the “hardball” tactics that shut down communication
  • How-tos for dealing with backstabbing, gossip, and resentment from others
  • Things to keep in mind when the heat’s on high: getting the real issues behind the emotions
  • Constructive confrontation for when the other guy is angry
  • How-tos for handling your emotions in every situation

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

A course on communicating effectively under pressure (see full course description)

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