Training Course
Syllabus:
The All-New Administrative Assistants One-Day Conference
- Administrative Professionals Seminar
Program Description:
Come and join us for a celebration of administrative professionals EVERYWHERE!
You’re the number one support for other people – for your coworkers, bosses,
vendors, and clients. You spend your time and your energy making sure everybody
else has everything they need, but are you doing everything you can for your own
professional growth?
It’s time you spent a couple of days focused on YOU – and your own career!
Join us for The All-New Administrative Assistants Conference and you’ll build
success skills that will last a lifetime. We’ve absolutely packed this
conference with informative sessions taught by nationally acclaimed speakers.
You’ll attend an energizing opening session, get to choose from eight fantastic
breakout sessions, and finish up with a closing session that will absolutely
inspire you!
Imagine spending time with other administrative professionals in positions just
like yours – sharing stories and trading tips with people who’ve been there,
done that, and really understand how demanding your job can be. Use this time
out of the office to reenergize and refocus and gain a fresh perspective on your
priorities, your goals, and your career. It’s an experience that you absolutely
don’t want to miss.
Treat yourself to a little fun and professional pampering. After all your hard
work, you deserve it!
Regards,
Sharon Yoder
Conference Chair
PS: Back by popular demand, we’re offering Day-Two Workshops that will help you
master Microsoft Outlook and Excel! See below for more information on the great
shortcuts, tips, and tricks you’ll learn in these optional post-conference
workshops!
The All-New Administrative Assistants One-Day Conference
Agenda at a Glance:
DAY ONE |
8:30 a.m. |
Registration begins |
9:00 - 10:00 a.m. |
Opening Session: If Your Life’s a Circus, It’s Time to Become the
Ringleader
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10:00 - 10:15 a.m. |
Break |
Conference Break-Out Sessions Begin
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Concurrent Sessions
Choose one |
Track 1
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Track 2
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Session A
10:15 - 11:00 a.m. |
Stepping Up: You May Not Have Authority, But You’re Still in Charge
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Image Management: Presenting Your Best Side to the World
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11:00 - 11:15 a.m. |
Break |
Session B
11:15 - 12:00 p.m. |
Communication Essentials: The Top 10 Email Dos and Don’ts
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Setting Boundaries: Calm, Confident, and Assertive Communication
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12:00 - 1:15 p.m. |
Lunch
(On your own) |
Session C
1:15 - 2:00 p.m. |
From Dollars to Donuts – The Keys to Dealing With Vendors and Suppliers
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Creating the Perfect Admin/Boss Team |
2:00 - 2:15 p.m. |
Break |
Session D
2:15 - 3:00 p.m. |
How to Stop “Office Politics” in Its Tracks
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Emotional Intelligence – The Superhero Skill That Lets You Work Well
With Everyone
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3:00 - 3:15 p.m. |
Break |
3:15 - 4:00 p.m. |
Closing Session: Living Your Life to the Fullest – and Enjoying
Every Minute |
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The All-New Administrative Assistants One-Day Conference Session Description:
Opening Session:
If Your Life’s a Circus, It’s Time to Become the Ringleader
Everybody else always demands your time and attention – it’s time to kick off
your day of training with some focus on the person who really matters: you!
You’ll discover why it’s so important to set boundaries, understand
communication – and take time out for yourself. You’ll become energized and
inspired to be the absolute best you can be!
TRACK ONE:
Stepping Up: You May Not Have Authority, But You’re Still in Charge
You’re not the boss – but you’re responsible for organizing people and projects
and making sure that things get done. If you can’t get others to turn things
over to you on time … constantly have to play catch-up or stay late … or feel
you can’t ask others for help, you need to learn the art of delegation without
authority!
Communication Essentials: The Top 10 Email Dos and Don’ts
If you’ve ever had something you’ve written in an email misunderstood or
misinterpreted, you know what a disaster it can be! It’s essential that you’re
sending the right message. Join us for a session that’s as fun as it is
informative, from hilarious bad examples to the things you’d never think to look
for … but can really make a difference!
From Dollars to Donuts – The Keys to Dealing With Vendors and Suppliers
Working with vendors and suppliers can be tricky. You have to have strong
negotiation skills … keep expert records on price, quality, and service … and
develop great relationships with the vendors and suppliers you depend on most.
Make sure you remain firm and professional, whether handling negotiations or
dealing with those who overpromise and underdeliver!
How to Stop “Office Politics” in Its Tracks
Unless you’re in an office of two and never talk to anyone but your boss, you’ve
probably had a run-in with office politics. People want to gossip, struggle for
their own piece of turf, even backstab coworkers. It’s not fun, it’s not
healthy, and you need to be above it all! Discover the tools you can use to
disengage from negative behaviors, and to build strong, positive, and
professional relationships across departmental lines.
TRACK TWO:
Image Management: Presenting Your Best Side to the World
How you present yourself reflects on you, your boss – your entire company. Make
sure your image is strong and confident! We’ll help you let your inner light
shine through and show you how the right attitude fosters an atmosphere of
respect. When you look and feel professional and poised, you gain an aura of
confidence – and you enhance your credibility!
Setting Boundaries: Calm, Confident, and Assertive Communication
You want to be liked at work, helpful, a team player. But that doesn’t give
others license to take advantage of you! If you’re not being taken seriously,
get railroaded into tasks or projects that aren’t your job but you can’t say
“no,” or if people just don’t seem to listen … this session is for you. Discover
how to make others see you as the strong, confident individual you are!
Creating the Perfect Admin/Boss Team
There are few things more satisfying than being a trusted and valued partner
with your boss – whether you work for one person or a dozen. Learn how to
understand your boss’s goals and objectives … develop strengths that complement
your supervisor’s and enhance your working relationship … or even save a failing
relationship if you and your boss aren’t communicating clearly!
Emotional Intelligence – The Superhero Skill That Lets You Work Well With
Everyone
Sometimes the hardest thing about your job isn’t your task list – it’s the
people! Fortunately, there’s a way that you can make that pain, stress, and
frustration go away: emotional intelligence. Learn how EI can help you build
relationships, gain respect, project confidence, enhance your credibility … and
talk with everybody, no matter what their positions or personalities!
Closing Session:
Living Your Life to the Fullest – and Enjoying Every Minute
When life gets hectic, it’s easy to get distracted and overwhelmed – and when
it’s not, it’s easy to get into a rut! It’s time for some fresh, fun ideas on
how to maintain a healthy balance between your job and everything else that
matters in your life. You’ll be able to use the things you love to stay
motivated and upbeat, no matter what’s going on around you. Plus, you’ll learn
some amazing stress-relieving techniques you can use to take a step back,
refocus, and reenergize … in a matter of minutes!
Your
Satisfaction Is GUARANTEED!
At National Seminars, our #1 goal is to give you the tools you
need to succeed. That's why every seminar, conference and training resource we
offer is 100% guaranteed. Every time.
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