Training Course Syllabus:

Communicating Through E-Mail: Top 10 Dos And Don'ts Webinar - Communications / Writing Training Webinar

Program Description:

E-mail is the most popular communication tool in the workplace today. It’s easy to see why — e-mail is fast and efficient.

But there’s a downside: E-mail communication can be so quick and convenient that it’s easy to make mistakes. You forget how important it is to use the right tone … get to the point … and check for typos that completely change what you’re saying.

If you’ve ever had anyone misunderstand what you’ve said in an e-mail — you know the pain it can cause! Don’t let that happen to you ever again!

The communication techniques you’ll learn in this powerful one-hour webinar will ensure every e-mail you write says exactly what you intend for it to say. Your expert trainer will teach you how to come across clear, concise, polished, and professional in every e-mail you write from now on!

E-mail has changed the rules of business communication — which makes this training critical!

You probably spend more time corresponding with coworkers, clients, and vendors through e-mail than you do on the phone or in face-to-face meetings combined. Your reputation is on the line every time you hit “send.”

Don’t risk making any more mistakes! Attend this training and learn how to write e-mails with confidence and success!

A Look At Your Agenda:

• The importance of a clear, concise, and specific subject line
• The most common e-mail mistakes — and how NOT to make them!
• When to use caps, abbreviations, and “smilies” — and when to avoid them
• Know when to send an e-mail — and when it’s time to pick up the phone or schedule a face-to-face meeting
• Eliminate wordiness that obscures your message
• How long is “too long” for an e-mail?
• Check your tone: is the tone you intend the tone your reader will hear?
• The most important thing you can do: the essential checklist you NEED to review before you hit send!

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

Learn how to eliminate miscommunication, avoid mistakes, and come across as professional. (see full course description)

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