Communicating Through E-Mail: Top 10 Dos And
Don'ts Webinar - Communications /
Writing Training Webinar
E-mail is the most popular communication tool in
the workplace today. It’s easy to see why — e-mail is fast and efficient.
But there’s a downside: E-mail communication can be so quick and convenient that
it’s easy to make mistakes. You forget how important it is to use the right tone
… get to the point … and check for typos that completely change what you’re
If you’ve ever had anyone misunderstand what you’ve said in an e-mail — you know
the pain it can cause! Don’t let that happen to you ever again!
The communication techniques you’ll learn in this powerful one-hour webinar will
ensure every e-mail you write says exactly what you intend for it to say. Your
expert trainer will teach you how to come across clear, concise, polished, and
professional in every e-mail you write from now on!
E-mail has changed the rules of business communication — which makes this
You probably spend more time corresponding with coworkers, clients, and vendors
through e-mail than you do on the phone or in face-to-face meetings combined.
Your reputation is on the line every time you hit “send.”
Don’t risk making any more mistakes! Attend this training and learn how to write
e-mails with confidence and success!
A Look At Your Agenda:
- The importance of a clear, concise, and
specific subject line
- The most common e-mail mistakes — and how NOT
to make them!
- When to use caps, abbreviations, and “smilies”
— and when to avoid them
- Know when to send an e-mail — and when it’s
time to pick up the phone or schedule a face-to-face meeting
- Eliminate wordiness that obscures your message
- How long is “too long” for an e-mail?
- Check your tone: is the tone you intend the
tone your reader will hear?
- The most important thing you can do: the
essential checklist you NEED to review before you hit send!
Webinar Time: Webinars last 60-90 minutes
Q & A Session!
Upon enrolling in the webinar, you will have the opportunity to submit your
questions via e-mail. Time permitting, your trainer will address questions from
webinar participants. Many questions will be addressed in the Webinar itself.
Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Your confirmation will be delivered via e-mail, so an e-mail address is
required for registration.
Within 2-3 business days after registering for a National Seminars Training
webinar, you’ll receive an email with specific instructions, a Web link, and a
unique enrollment ID that you’ll use to connect to the webinar.