Training Course
Syllabus:
Effective Criticism &
Discipline Skills For Managers Webinar
- Management / Human Resources Training Webinar
Program Description:
When employee performance is off-track, as a
leader it’s your job to get it back on-track. It’s one of the toughest
responsibilities you shoulder, yet one of the most important. You have to
confront the problem assertively. Fairly. Legally.
That’s why we’ve created this webinar… to give you the techniques, tools and
proven strategies you need to get the results you need when dealing with
unacceptable employee performance.
Stop stewing over how to handle weak performance … get practical answers to
your tough challenges!
Ever imagined how pleasant your workday would be without hearing griping and
excuses, with no petty arguments to resolve and no bad attitudes to deal with?
If your employees took your constructive criticism in stride instead of getting
angry or getting their feelings hurt?
We understand! Underperforming employees are a stressful, unnecessary drain your
time. Plus, they’re a costly strain to your organization. As a manager, you
simply can’t afford to let the behavior go on. It’s time to deal with it … once
and for all.
What are the boundaries? Learn what’s legal, and what’s not!
Worried about taking a tough stand with your discipline because you might get
sued? You won’t be after attending this webinar! You’ll learn where the
boundaries are and how to ensure the unacceptable performance is addressed,
without risking going too far for saying the wrong thing.
A Look At Your Agenda:
Understanding Performance Problems and
Unacceptable Behavior …
- Top reasons people don’t do what they’re
supposed to do
- “Won’t do” vs. “Can’t do”: Know the difference
- Traits common to underperforming and difficult
employees
Constructive Criticism …
- Opening the door for honest communication
- How to address poor performance and still
leave the employee’s esteem intact
- The “how to’s” of giving effective positive
and negative feedback
Keys to Effective Discipline …
- How to deal effectively with a variety of
unacceptable behaviors, from gossiping to bickering to absenteeism and
tardiness
- Know when employee behavior has crossed the
line where discipline is no longer and option but an absolute “must”
- How to skillfully confront a serious
performance problem
- Putting airtight documentation together
- How to make sure discipline is fair and covers
all the angles from a legal perspective
Webinar Time: Webinars last 60-90 minutes
2:00PM ET
1:00PM CT
12:00PM MT
11:00AM PT
Q & A Session!
Upon enrolling in the webinar, you will have the opportunity to submit your
questions via e-mail. Time permitting, your trainer will address questions from
webinar participants. Many questions will be addressed in the Webinar itself.
Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Your confirmation will be delivered via e-mail, so an e-mail address is
required for registration.
Within 2-3 business days after registering for a National Seminars Training
webinar, you’ll receive an email with specific instructions, a Web link, and a
unique enrollment ID that you’ll use to connect to the webinar. | 
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