Training Course Syllabus:

Getting Results Without Direct Authority - Communication / Results Training Seminar

When you build strong influence and persuasion skills, you’ll be able to get others’ support and cooperation. It’s just that simple ... but it’s not that easy! That’s why you need this training!

You Don’t Have to Be in Charge to Get Great Results From Others!

You know how hard it can be to get things done when you have to depend on others. People have competing interests and different priorities, and don’t always give you the cooperation you need. You can twist arms or go running to the boss, but those aren’t really good solutions. Instead, you need to find a way to build relationships. But how do you do that?

You need to communicate with tact and finesse, walking that fine line between confident assertiveness and nagging. You have to find a way to locate common ground and create reciprocity — unfortunately, that’s easier said than done. Even if you’re a “people person” and well-liked, you may be committing some of the cardinal sins of persuasion and influence.

And that’s exactly why you can’t afford to miss this training! Guaranteed to help you get things done with less stress and fewer headaches, this seminar will make you feel right at home guiding projects in no time. There’s no better way to learn the skills you need to get things done — GUARANTEED.

What are you waiting for? Sign up for Getting Results Without Direct Authority — a world of better business relationships is waiting!!
 

Getting Results Without Direct Authority Agenda:

The basics of influence and authority

• Authority vs. influence: what’s the difference?
• Establishing or regaining credibility
• The importance of self-confidence and how to fake it when you have to
• Your reputation: how it influences others

Building working relationships

• The importance of trust and how to build it
• Strategies for keeping lines of communication open
• How to create a collaborative work environment
• Understanding the people you’re trying to influence
• 5 trust killers to avoid at all costs

Your personal influencing style

• 4 ways to influence others and the pros and cons of each
• Finding your own leadership style
• Wielding your influence without burning bridges or alienating others
• Adjusting your style to different personalities and situations
• Avoiding being pushy — things you do that may seem overly assertive

Communicating with tact & finesse: how to get results

• Negotiation techniques that create mutually beneficial situations
• Favors — asking and paying them, and how they can lead to results
• Speaking the language — talking to other departments in language they understand
• Using credibility, logic, and emotion to persuade others

Getting tough: what to do when people aren’t cooperating

• Conflict resolution skills: finding a solution everyone can live with
• Dealing with coworkers’ hidden agendas
• Choosing the appropriate response for each situation
• Recognizing when situations aren’t mutually beneficial — what to do next

Seminar Time:

Seminar Check-In:  8:30AM  Seminar Program:  9:00Am - 4:00PM

CEU/CPE:

Credits are issued by Rockhurst University Continuing Education Center, Inc. according to the guidelines set forth by IACET. Please note that Continuing Education Credit approval is at the discretion of your licensing board; not all seminar topics are approved by all boards. Contact your licensing board or agency for specific information relating to your profession

Additional information for Accountants:
All program levels are basic and the delivery method is Group-Live. There are no prerequisites or advance preparation required. Rockhurst University Continuing Education Center, Inc. will offer continuing education credit that may be recognized by the customer’s professional board. Credits are issued in accordance to the guidelines set forth by NASBA. The recommended CPE awarded for each program are 7, the appropriate measure of credit is fifty (50) minute contact hours. Introductions, breaks, and viewing exhibits are not included in the calculation of contact hours.

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At National Seminars Training, our #1 goal is to give you the tools you need to succeed. That's why every seminar, conference and training resource we offer is 100% guaranteed. Every time.

Seminar Summary:

How to get things done when you’re not officially in charge (see full course description)

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