Training Course Syllabus:

Create Better Understanding Through Active Listening Webinar - Communications / Listening Training Webinar

Studies show you might be a lousy listener — don’t worry, you aren’t alone!

If you’ve ever wanted to scream “is anyone listening?” you aren’t alone. The number one cause of confusion at work (and most times, conflict) comes from people not hearing one another. With so many distractions … high levels of stress …and packed schedules, it’s hard to focus on what people around you are saying.

But when one missed phrase can cause you to lose time or damage a relationship, you can’t afford to have so-so listening skills. In fact, active listening is one of the easiest ways to improve your communication skills and personal success. That’s what this essential Conference is all about.

Enroll today and you’ll learn seven tips for effective listening, strategies for making sure people hear you, and listening rules you should break (and much more!).

Top 3 Listening Rules! Do you know them?

1.Maintain eye contact
2.Watch for nonverbal cues
3.Never interrupt someone

These are just three of the rules you’ll learn at this Web Conference. You’ll also get strategies guaranteed to make you a stronger listener and better communicator. Plus, you’ll even learn which listening rules to break and when you should break them!
 

A Look At Your Agenda:

• Defining active listening
• How your actions can sabotage what you hear
• Questions you can ask to clarify what you heard
• Reading between the lines: separating the content of the message from emotion
• Actions that encourage active listening
• Understanding and using the keys to effective listening
• Seven tips to effective and active listening
• Actions you can take to ensure others are hearing what you say
• Listening rules you can break (and when you should)
   

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

Weak listening skills cause more workplace errors, confusion, and unnecessary conflicts than any other skill gap! Do something about it!  (see full course description)

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