Social Media And The Evolution Of Customer
Service Webinar - Customer Service Training Webinar
As you already know, great customer service is
essential for a company to gain new customers, keep loyal ones, and develop
referrals for future business. But did you know if you aren’t integrating social
media in your customer service system you are missing out on countless
opportunities for increased customer support and satisfaction? Don’t let these
opportunities pass you by!
Social media is no longer just an option for customer service departments; it’s
a requirement! With Social Media and the Evolution of Customer Service you’ll
learn how to build your company’s image and enhance consumer relations with
immediacy, transparency, and accountability using sites like Twitter, Facebook,
Youtube and others!
Register today and learn how to use social media as an effective, low-cost
opportunity to engage and connect with your customers!
A Look At Your Agenda:
- Simple social media customer service
strategies any organization can put into place now
- Create awareness, buy-in, and build your
satisfied “tribe” with simple social media strategies
- 3 customer service mistakes that could tarnish
your digital reputation
- Maximize social media’s impact — “customer
service repair” and other golden opportunities
- Discover why some “old school” customer
service strategies are crucial in a social media age and how to put them into
- And much more!
Webinar Time: Webinars last 60-90 minutes
Q & A Session!
Upon enrolling in the webinar, you will have the opportunity to submit your
questions via e-mail. Time permitting, your trainer will address questions from
webinar participants. Many questions will be addressed in the Webinar itself.
Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Your confirmation will be delivered via e-mail, so an e-mail address is
required for registration.
Within 2-3 business days after registering for a National Seminars Training
webinar, you’ll receive an email with specific instructions, a Web link, and a
unique enrollment ID that you’ll use to connect to the webinar.