Training Course
Syllabus:
Conflict Resolution Strategies for Leaders Webinar
Participants will learn crucial conflict management strategies including dealing with anger and using the Agreement Frame. This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
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