How to Handle Difficult Conversations with Employees Seminar training classes conferences & workshops presented by National Seminars Training Group register for training on FindaSeminar.com

Home

Add your seminars

Training Calendar Creator Seminar Venues Training Provider Directory
 

New Seminar Search:  

 
find similar training...
Search by state...
Email this event ...

Customer Support


Do you need help finding the right class, date, or location or other assistance?

Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request and receive a prompt reply.

We guarantee this National Seminars Training Group training seminar

We are an authorized partner of National Seminars Training Group

 

Price protection. The price to attend How to Handle Difficult Conversations with Employees is set by the training providerThere is no added charge for our services.

We honor most training provider coupons
*.   Call  a representative to see if your discount coupon applies.


Privacy. Your personal information won't be shared with anyone but the training provider National Seminars Training Group.


Security. When you register for this seminar on FindaSeminar.com your personal data and payment information is safely collected and processed using secure SSL encryption technology.

Flexibility. FindaSeminar.com offers you three ways to register for How to Handle Difficult Conversations with Employees seminar by National Seminars Training Group.
Register online, by phone, or fax.
Who should attend How to Handle Difficult Conversations with Employees
Employers, Human Resources, Managers, Supervisors, Business professionals
Reviews
Write and read National Seminars Training Group reviews and reviews about the training seminar How to Handle Difficult Conversations with Employees on the Seminar News Network and the Training News Network.
 

Frequently asked questions and registration options for the training seminar How to Handle Difficult Conversations with Employees

 
Find Training Near You
Use our clickable map to find training near you
Use Our Clickmap
 
Education and training domain names

Education and training news articles

hotel seminars meeting space directory
hotel meeting space training facilities restaurant and lodging

 

How to Handle Difficult Conversations with Employees  

 Email information about this seminar How to Handle Difficult Conversations with Employees by National Seminars Training Group to yourself your manager or associates Email this event... View and register for other training seminars like How to Handle Difficult Conversations with Employees by National Seminars Training Group on FindaSeminar.com Find similar training.. Find and register for other training seminars by National Seminars Training Group on FindaSeminar.com Other seminars from National Seminars Training Group

By:

training seminars by National Seminars Training Group National Seminars Training Group   

For:

Employers, Human Resources, Managers, Supervisors, Business professionals

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

Learn how to conduct tough, awkward, and challenging conversations with confidence and success. (see full course description)

 
 

 Seminar / Training class dates & locations

 

No seminar dates for this event are currently scheduled.  Please use the seminars search box above or choose one of the following additional training search options to find similar training.

employees+staff+handling+handle+difficult+tense+conversations+communications+communicating training seminars workshops conferences online training

Providers course catalog

Find seminars by state

Find seminars by city

Request on site training

Use Advanced Search

NEW  Don't miss training you want to attend

Receive a personal Training Alert when training you want to attend comes to your area. Create a personal Training Alert now  it's Free and only takes a minute!


 

 
 

 

share this page 

print the agenda print agenda for the How to Handle Difficult Conversations with Employees seminar

 

 

Training Course Syllabus:


How to Handle Difficult Conversations with Employees - Management / Human Resources Training Seminar

Program Description:

As Much As You’d Like to Avoid Them, You Can’t

But you can get more skilled at handling the challenging conversations you face as a leader. This training will show you how.

When you think of truly great leaders, you don’t imagine them dodging important conversations that need to be had, do you?

Instead, strong leaders step up and do what needs to be done. They study the situation with care and then they enter into even the most challenging conversations with cool-headed calmness. They take great care in word choice, tone, and body language. They strike a balance between being compassionate while maintaining a strong, confident, assertive leadership stance. And they conclude conversations with a solid action plan for going forward.

Thankfully, you don’t have to be born with these skills ... they can be learned! When you attend How to Handle Difficult Conversations With Employees, you’ll discover the secrets that great leaders throughout the years have used to navigate even the most difficult conversations.

Every Manager Needs the Conversation Management Skills Taught in This Training!

There isn’t a manager or supervisor on this planet who won’t face his or her fair share of difficult conversations. It just comes with the job. In fact, it’s one of the MOST CRITICAL roles you play as a leader. Your ability to proactively handle these conversations positively and effectively will determine your ultimate success as a leader. It truly is one of the most important skills you can possess.

Get the skills you need to feel confident in your ability to handle every conversation challenge that comes your way from now on. Make plans to attend How to Handle Difficult Conversations With Employees now!
 

How to Handle Difficult Conversations with Employees Course Agenda:

What Needs to Be Said, When, and Why

  • Are you oversimplifying or underestimating the problem? How to know for sure
  • The perils of delay — when putting off a conversation makes things worse and key actions to take instead
  • How to avoid the consequences of a poorly executed conversation: demoralizing, confusing, aggravating, ineffective
  • Avoiding the most common communication mistakes managers make

Pre-Conversation Preparation

  • Preparing for the conversation — prework you’ve got to do
  • What’s the objective? Know your ideal outcome beforehand
  • Establishing the conversation agenda
  • How to identify and overcome assumptions you bring to the table
  • Learn how to effectively prepare for challenging conversations without over thinking them

Conducting Challenging Conversations

  • Master the Manager’s Conversation Model — a step-by-step process for walking through any tough discussion
  • Creating a distraction-free, positive atmosphere for dialogue
  • Tone matters! It’s not just what you say that matters — it’s how you say it
  • The discovery process: how to make sure you’re getting all the facts out on the table
  • Listen with the intention to understand
  • Reading body language
  • Preventing conversation breakdown
  • Techniques for getting people to open up about their needs, issues, and concerns
  • How to make sure your expectations are crystal clear
  • Accountability — deciding next steps and crafting a detailed follow-up plan

Dealing With Emotions

  • How to respond to emotionally charged reactions, including anger, frustration, disappointment, embarrassment, denial, defensiveness, stonewalling, threatening, lying, silence, crying, and more
  • Handling hot buttons — yours and theirs
  • Aggressive, passive-aggressive, and passive people: what you need to know about each
  • Attitude check — how to remain objective at all times

Tactics and Techniques for Tricky Conversations

  • “You stink!” The tactful way to discuss hygiene problems with employees
  • Too sloppy? Too revealing? Too many tattoos and piercings? Conducting conversations about inappropriate appearance
  • How to talk with an employee who is insensitive to others in the workplace
  • Discussing policy and procedure infractions
  • How to know when your conversation has potential legal implications/ramifications
  • “You’re driving your coworkers crazy”: how to talk to employees about their irritating and inconsiderate personal behaviors
  • What should you say when you suspect an employee is drinking or on drugs?
  • When employees are in conflict: your role as conflict mediator
  • The essentials of discipline and termination conversations
  • Safety first: what to do when you believe an employee could get violent
  • Boss Conversations 101: how to make every conversation with your boss more successful
  • The essentials of conducting productive conversations with difficult coworkers

Credits:

Our training seminars offer Continuing Education Credits (based on contact hours) upon completion. Credits are issued by Rockhurst University Continuing Education Center, Inc. according to the guidelines set forth by IACET. Please note that Continuing Education Credit approval is at the discretion of your licensing board; not all seminar topics are approved by all boards. Contact your licensing board or agency for specific information relating to your profession

SEMINAR TRAINING TIME:

Seminar Check-In  8:30 AM    Seminar Class 9:00 AM - 4:00 PM

Seminar Summary:

Learn how to conduct tough, awkward, and challenging conversations with confidence and success. (see full course description)

print this agenda print agenda for the How to Handle Difficult Conversations with Employees training seminar

 view dates and locations for this seminar

 

 

     
 

 
     

 

  Also try the advanced seminar search tool

   FindaSeminar HomeComputer Training

unix training
training classes

 © 2002-2014 FindaSeminar.com™ All Rights Reserved.  Terms of Use |  Privacy Policy |  Training News Network

   

Custom Search