Confidence & Credibility Skills for
Supervisors - Supervisor / Team Leader Training Seminar
Program Description:
Your career as a leader will be short-lived if
you aren’t seen as both confident and capable.
There’s no point in sugarcoating it — if your confidence is lacking, your
prospects for a long, successful leadership career are bleak. Very bleak.
People respect and respond to leaders who know how to convey the type of
self-assurance that is the hallmark of exceptional leaders. Bottom line: if
you’re not confident in yourself and your supervisory skills, nobody else will
be either!
THIS TRAINING TEACHES YOU STRATEGIES THAT WILL BOOST YOUR CONFIDENCE 10-FOLD
We’ve developed Confidence and Credibility Skills for Supervisors to teach you
the principles of acquiring and projecting a sense of unwavering confidence in
every aspect of your leadership role. You’ll learn how to recognize and banish
habits that undermine your confidence. You’ll master techniques for handling the
tricky and sticky situations and difficult people you’ve struggled with in the
past. Plus, you’ll learn the secrets to coming across more persuasively and
powerfully in every workplace encounter with employees, peers, clients, and
senior management.
YOUR CREDIBILITY IS ON THE LINE — DON’T RISK MAKING A DEVASTATING MISTAKE!
Leaders are always being watched and evaluated, which means your credibility is
always on the line. This seminar will help you recognize which
credibility-killing behaviors you may be guilty of and how to avoid the top
mistakes that tend to trip up supervisors the most.
ISN’T IT TIME YOU SAID YES TO MORE SUCCESS IN YOUR CAREER?
Nobody wins by your being too timid to step up and show the world what you have
to offer. When you boost your confidence, new worlds and new levels of success
will open up for you. And it all begins with one simple step: enroll in this
seminar right now!
Confidence & Credibility Skills for Supervisors Agenda:
Confidence Starts From Within
• Build self-confidence through competence,
courage, and focus
• What is your inner voice saying? Overcome negative self-talk and use positive
self-talk to boost your confidence
• Channel positivity and a can-do attitude without being branded as the company
Pollyanna
• How to maintain your composure when faced with emotionally charged situations
How to Exude Confidence and Credibility
• Be seen and heard: effective tactics to build
credibility and earn respect
• Top confidence builders and busters
• Fine-tune your assertiveness skills to come across as poised and polished
• Manage perceptions about your past actions and behaviors to successfully move
forward
• How your attire impacts your credibility
• Be seen as a next-level person in the eyes of upper management
• Don’t let overconfidence damage your image
• Demonstrate initiative and follow-through to earn the reputation as a can-do
leader
Step Up Your Communication Skills to Convey Confidence
• Banish weak language patterns from your
vocabulary
• What you say and how you say it matter: words to avoid and bad vocal habits to
break
• Find out which communication styles will hinder your workplace credibility
• How clarity and conciseness (or lack thereof) impact your credibility
• Warning! A supervisor’s words carry great import
• Crucial conversation skills for sticky situations
• How to find your power voice
Non-verbals and Their Role in How You’re Perceived
• Body Talk Game: Practice the strong nonverbal
skills that will improve your credibility in the workplace
• Do you send nonverbal messages that are less than confident?
• How to turn passive body language into body talk that oozes assurance
• Submissive gestures that will sabotage the confidence you want to portray
• Your verbal and nonverbal clues send messages to others on how you expect to
be treated
• Step up your power skills — from choosing the right seat at a meeting to those
subtle messages that make others take you seriously
Increase Your Credibility in the Organization
• What it takes to become a knowledge leader
• The importance of owning your mistakes and admitting you don’t know everything
• How integrity affects your credibility
• Smart self-promotion strategies that look anything but shameless
• Gain more support by presenting your ideas with conviction
• Powerful persuasion techniques: how to get buy-in from your team ... your
colleagues ... and the higher-ups
• How to prove you are a serious stakeholder in your organization and ready to
step up to build its success
• Propel your career forward with these tips to build a reputation of
professional excellence
The Credibility-Boosting Power of Building Strong Relationships
• The importance of being consistently fair and
respectful: It speaks volumes about your character!
• Cultivate relationships to further your authority and standing in your
organization
• Build your professional power base to extend your sphere of influence
• How to keep it professional with difficult and confrontational people — ensure
you leave the encounter with your reputation intact
• Everyone matters: Confidently interact with customers, clients, coworkers,
employees, upper management, and other VIPs
• How your confidence impacts your team members’ confidence
• Pave the way for harmony by honing these essential interpersonal skills
Credits:
Our training seminars offer Continuing Education
Credits (based on contact hours) upon completion. Credits are issued by
Rockhurst University Continuing Education Center, Inc. according to the
guidelines set forth by IACET. Please note that Continuing Education Credit
approval is at the discretion of your licensing board; not all seminar topics
are approved by all boards. Contact your licensing board or agency for specific
information relating to your profession
Training Seminar
Time:
Seminar Check-In 8:30 AM
Seminar Class 9:00 AM - 4:00 PM