Training Course Syllabus:

Email Manners And How To Handle Misbehavior Webinar - Email Communications Webinar

Program Description:

As valuable and efficient email communication is, it can be an HR department’s biggest digital-age headache. Electronic messaging is just one more opportunity for employees — and, yes, managers — to make missteps and mistakes. There are a lot of gray areas when it comes to email etiquette. All the more reason to make sure you and your employees are up-to-speed on the dos and don’ts.

Email Manners and How to Handle Misbehavior is a webinar that will teach you tips and techniques to effectively and appropriately communicate through email, what works, what you should avoid, and how to deal with employees who ignore the guidelines.
 

A Look At Your Agenda:

• How to develop an employee email monitoring policy
• Identifying when email and digital communication is, and is not appropriate
• How to establish email etiquette and behavior standards
• Resisting hardball tactics that shut down communication
• Dealing with back-stabbing, gossip and resentment from others
• Learn why certain employees misbehave in email and correct bad behavior before it grows out-of-control
• How to keep one bad apple from disrupting the effectiveness of the team
• How to apply the steps of progressive discipline and document effectively
   

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

In this webinar, learn tips and techniques to effectively and appropriately communicate through email, what works, what you should avoid, and how to deal with employees who ignore the guidelines. (see full course description)

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