Training Course
Syllabus:
Email Manners And How To Handle Misbehavior
Webinar - Email Communications Webinar
Program Description:
As valuable and efficient email communication is,
it can be an HR department’s biggest digital-age headache. Electronic messaging
is just one more opportunity for employees — and, yes, managers — to make
missteps and mistakes. There are a lot of gray areas when it comes to email
etiquette. All the more reason to make sure you and your employees are
up-to-speed on the dos and don’ts.
Email Manners and How to Handle Misbehavior is a webinar that will teach you
tips and techniques to effectively and appropriately communicate through email,
what works, what you should avoid, and how to deal with employees who ignore the
guidelines.
A Look At Your Agenda:
- How to develop an employee email monitoring
policy
- Identifying when email and digital
communication is, and is not appropriate
- How to establish email etiquette and behavior
standards
- Resisting hardball tactics that shut down
communication
- Dealing with back-stabbing, gossip and
resentment from others
- Learn why certain employees misbehave in email
and correct bad behavior before it grows out-of-control
- How to keep one bad apple from disrupting the
effectiveness of the team
- How to apply the steps of progressive
discipline and document effectively
Webinar Time: Webinars last 60-90 minutes
2:00PM ET
1:00PM CT
12:00PM MT
11:00AM PT
Q & A Session!
Upon enrolling in the webinar, you will have the opportunity to submit your
questions via e-mail. Time permitting, your trainer will address questions from
webinar participants. Many questions will be addressed in the Webinar itself.
Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Your confirmation will be delivered via e-mail, so an e-mail address is
required for registration.
Within 2-3 business days after registering for a National Seminars Training
webinar, you’ll receive an email with specific instructions, a Web link, and a
unique enrollment ID that you’ll use to connect to the webinar. |