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Communicating With Tact & Finesse Webinar  

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Seminar Summary:

Avoid the frustration of misunderstandings and confusion in the office and build winning relationships with coworkers (see full course description)

 
 

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Training Course Syllabus:


Communicating With Tact & Finesse Webinar - Communications / Personal Development Webinar

Program Description:

Communication is the one thing that can make or break your career.

One communication blunder and your reputation is trashed. And let’s face it: people simply don’t forgive and forget when we say the wrong thing.

Think about it. Communication sets the stage for how you get work done through others ... how you get what you need ... how you forge relationships that will propel you forward.

Without solid communication skills, none of those things are possible. Instead, you’re facing conflict ... stress ... misunderstandings ... and frustration (just to name a few). With so many opportunities riding on what you say, you simply must have solid, effective communication skills. That’s where this workshop comes in.

You’ll learn:

•The art of diplomacy — keys to communicating with difficult people and in tough situations
•How to eliminate confusion — communicate clearly in a way that eliminates misunderstandings
•Secrets to building rapport — get your point across without appearing pushy
•Active-listening skills — master the most undervalued communication tool

Get the secrets you need to be a powerful, confident communicator for when it matters MOST to you and your career.
 

A Look At What You'll Learn:

  • Communicate clearly to avoid misunderstandings and confusion
  • Motivate, influence, develop rapport, and gain instant respect throughout the company
  • Why you need diplomacy and tact in today’s demanding workplace
  • How to effectively communicate with difficult personalities
  • Get your body language in sync with your message
  • Keep your composure and confidence in tough situations
  • Develop your listening skills — a misunderstood and underused part of the communication equation
  • Ways to tactfully communicate criticism and bad news or in conflict situations
     

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

Avoid the frustration of misunderstandings and confusion in the office and build winning relationships with coworkers (see full course description)

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