Training Course
Syllabus:
Diversity Training: Celebrating Diversity in the Workplace
This one-day course will teach participants how to: -Describe what diversity and its related terms mean -Explain how changes in the world have affected you and your view -Identify your stereotypes -Use terms that are politically correct and avoid those which are not -Apply the four cornerstones of diversity -Avoid the pitfalls related to diversity -Use a technique for dealing with inappropriate behavior -Develop a management style to encourage diversity -Take action if you or one of your employees feels discriminated against Course Outline Defining Diversity Participants will begin by defining diversity and related terms, including affirmative action, bias, stereotype, and Equal Employment Opportunity. How Does Diversity Affect Me? This session will help participants identify how a changing world has affected them. Participants will also score their pre-assignment (a self-awareness inventory) to identify possible areas for improvement. Identifying Stereotypes During this session, participants will explore stereotypes from different angles through a lecture and two group exercises. Wise Words In this era of political correctness, it’s sometimes hard to keep up with words that have become inappropriate. We will take a look at some phrases that are considered universally incorrect and some basic guidelines. We’ll also take a humorous look at some phrases that have gone too far. The Cornerstones of Diversity Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development: knowledge, acceptance, understanding, and behavior. We will examine each cornerstone in detail during this session. How to Discourage Diversity There are some practices that discourage diversity more than they encourage it. We will look at four common mistakes and how to avoid them. The STOP Technique Diversity expert Lenora Billings-Harris has developed a four-step technique that you can use when someone is behaving in an inappropriate manner. It’s called STOP. Participants will learn about the technique through a lecture and will then practice it in a role play. Managing for Diversity During this brief lecture, we will look at some simple things managers and employees can do to encourage diversity in their workplace. Dealing with Discrimination To wrap up the day, we will discuss how to deal with discrimination as a manager and an employee. Workshop Wrap-Up |