Skills for the Administrative Assistant Online Training training seminars presented by Mainstream Corporate Training register now on FindaSeminar.com

findaseminar logo balls FindaSeminar.com
event search registration and marketing services since 2002
Advanced Search
 
 

Skills for the Administrative Assistant Online Training  

 Email information about this seminar Skills for the Administrative Assistant Online Training by Mainstream Corporate Training to yourself your manager or associates Email this event... View and register for other training seminars like Skills for the Administrative Assistant Online Training by Mainstream Corporate Training on FindaSeminar.com Find similar training.. Find and register for other training seminars by Mainstream Corporate Training on FindaSeminar.com Other seminars from Mainstream Corporate Training

By:

Mainstream Corporate Training   

For:

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we donít have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.Our work should not be a burden to us and our offices shouldnít be battlefields. We are human beings working with other human beings. This two-day workshop is about working to the best of your abilities, and encouraging the best in those who work with you, or for you. (see full course description)

 

 Seminar / Training class dates & locations

 
 SORT RESULTS BY:

 DATE

LOCATION

SELECTED VENUE DETAILS

Facility Name: 
Address:





Registration Information:

Event cost:  $
USD

class times and cancellation policy

 
 




 From 
 To 
 Click to register by Register by fax for Skills for the Administrative Assistant Online Training training seminar Register by mail for Skills for the Administrative Assistant Online Training training seminar Register by phone to attend Skills for the Administrative Assistant Online Training training seminar

Print payment approval request form Skills for the Administrative Assistant Online Training training seminar

Pre-Registration questions? Find answers in our registration FAQ or Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request

 
 

 

share this page 

print the agenda print agenda for the Skills for the Administrative Assistant Online Training seminar

 

 

Training Course Syllabus:


Skills for the Administrative Assistant Online Training

This workshop will help participants:

-Understand the importance of professional presence on the job.
-Learn how to self-manage to become more effective and efficient.
-Improve your communications skills, including listening, questioning, and being more assertive.
-Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Personal Best, Professional Best
To begin, participants will discuss what affects a first impression, and how they can improve their first impression.

Putting Others at Ease
One part of making a good impression is to become so comfortable with who you are that you can forget about you and concentrate on the other person. During this session, participants will explore ways to do this.

Distorted Thinking
Participants will explore types of distorted thinking through a case study and large group discussion.

The Steps to Feeling Good
This session will give participants a three-step process to turn negative thinking and emotions around.

Understanding Assertiveness
Assertiveness is a word we tend to use without really understanding what it means. This session will get participants thinking about what assertiveness is, and what their style is.

Improving Your Assertiveness Skills
Next, participants will explore how they can become more assertive in difficult situations.

Communication Skills
In this session, participants will discuss different forms of communication and common barriers to understanding.

Asking and Listening
During this session, participants will learn about two key elements to verbal communication: asking questions and listening.

Non-Verbal Messages
Next, participants will learn about various types of non-verbal communication and their possible interpretations.

Writing Skills
This session will look at how to improve written communication, including using the four Cís, punctuating properly, editing, and proofreading.

Getting Ahead
Two main components of getting ahead in the workplace are identifying what you want, and helping others to get what they want. This session will look at both of those concepts.

Self Management
This session will give participants some tools to help them improve themselves, including establishing rituals, time management, organization, and planning.

Setting Goals
Next, participants will set some goals using the SPIRIT format.

Working as a Team
Administrative assistants are often a key part of a workplace team. This session will explore some of the benefits and challenges of working as a team.

Working with Difficult People
This session will give participants two tools to deal with difficult people: blending and redirecting.

Learning to Say No
Next, participants will learn about some formulas for saying no. They will then have an opportunity to practice these formulas in a role play and case study.

Dealing with Stress
To conclude the workshop, participants will learn some easy relaxation techniques.

Workshop Wrap-Up
At the end of the course, students will have an opportunity to ask questions and discuss key points learned.

Seminar Summary:

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we donít have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.Our work should not be a burden to us and our offices shouldnít be battlefields. We are human beings working with other human beings. This two-day workshop is about working to the best of your abilities, and encouraging the best in those who work with you, or for you. (see full course description)

print this agenda print agenda for the Skills for the Administrative Assistant Online Training training seminar

 view dates and locations for this seminar

 

 

 

Custom Search