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The Essentials Of Front Desk Safety & Security Webinar  

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Seminar Summary:

A front desk guide to handling security threats, emergencies, and other unexpected situations  (see full course description)

 
 

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Training Course Syllabus:


The Essentials Of Front Desk Safety & Security Webinar - Receptionists / Lobby Safety Webinar

Program Description:

Don’t leave the safety and security of your organization to chance.

As a front desk professional, your organization counts on you to handle any situation that walks through the front door. And in this day and age, there’s no telling how serious a security threat you may find yourself up against.

Bomb threats ... irate visitors ... suspicious packages ... these are only a few of the safety issues you must be able to handle. If you’re unsure how to respond in these situations, you can’t afford to chance it. After all, the lives of your coworkers and visitors — not to mention your own life — are at stake. That’s why we've created Front Desk Safety & Security to help you gain the crucial techniques to handle these threatening situations and many more!

Learn how to protect your organization and yourself.

You’ll walk away from this webinar with the knowledge and skills to protect your organization’s front line and yourself. You’ll master proven strategies for spotting and correcting weaknesses in front desk procedures, for dealing with emotionally unstable visitors, and for handling fires, bomb threats, and medical emergencies. Give yourself the peace of mind that comes from knowing you’re well prepared to handle any situation that walks through the front door. Enroll now!

Why a course on front desk safety and security is so important:

  • On average, 1.7 million violent workplace crimes occur yearly
  • 20 percent of workplace crime result from bombings, stabbings, or beatings
  • Workplace violence is the No. 1 cause of death for women at work
  • About 84,000 robberies take place every year at work
  • Employers’ costs stemming from incidents of workplace violence total $836,533

(Data Source: U.S. Department of Justice, Bureau of Justice Statistics)
 

A Look At Your Agenda:

  • How to spot and correct potential safety risks at the front desk
  • Procedures for screening visitors and controlling the flow of front door traffic
  • Tips that will help you project a confident and authoritative image
  • Top strategies for recognizing and defusing problem behavior
  • Strategies for screening incoming mail and packages
  • Why it’s so important to trust your intuition
  • How to respond to a variety of emergency situations, from medical emergencies to fires
     

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

A front desk guide to handling security threats, emergencies, and other unexpected situations  (see full course description)

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