When dealing with customers, you often have to straddle a very fine line: You
want to close the sale, but you don’t want to give in to their every demand just
to do so. It is possible to negotiate a win-win deal for both parties—you just
need to understand the finer points of successful negotiation and how to apply
them to your situation. And that’s the principle at the heart of this new,
focused Webinar from SkillPath.
Give us 60 minutes and we’ll show you the framework for improving your
negotiating skills and closing the deal with customers no matter the situation.
Discover the elements of successful, win-win negotiation; spot the tactics used
by difficult customers; utilize assertive communication to improve your position
and read the signals to move in for the close. Better negotiation skills pay off
in many ways … you’ll increase your credibility, respect and sales, as well as
foster customer loyalty for future sales. Develop the reputation as someone who
can make the tough deals that benefit everybody. Sign up today.
In just one hour, you’ll be able to:
- Understand the essential elements of successful negotiation
- Recognize how to handle difficult people and respond to common tactics
used by customers
- Discover how better communication skills can help you be a better
- Describe how to recognize the signals that it’s time to finalize the sale
and move customers toward commitment
- And so much more!
Webinar plus CD recording*: Just $448 (You save $50!)
Webinar Only: Just $249
CD-Rom Webinar recording*:
* Each of our live webinars is recorded. CD recordings may be purchased when
you register for a live event ($50 savings when you do), or you may purchase the
CD recording separately. CDs are available 14 – 21 days after the event.
What if your whole department could attend? They CAN, and it costs you
When you sign up for a SkillPath audio conference or webinar, your
registration fee entitles you to one conference phone-line/webinar connection.
Buy as many connections as you need and the number of people joining you to
learn on each connection is totally up to you! Your single connection covers
unlimited participants, and includes a workbook in pdf format each participant
can print out to use. The convenience of concise training dealing with important
business issues presented right in your own office or conference room—and for
one low price—simply can’t be beat. You can count on SkillPath to present only
the most up-to-date skills you can use right away to take the next step up your
Conference start times:
2 p.m. Eastern
1 p.m. Central
12 p.m. Mountain
11 a.m. Pacific
10 a.m. Alaskan