WORKPLACE DIVERSITY - ONLINE 24/7 Self-Paced Training
Diversity has taken on a new importance in the workplace. Workplace Diversity training is an opportunity to educate employees about diversity. Employees bring their stereotypes and preconceived notions to work with them. Diversity training cannot completely change an individual΄s beliefs. It does increase awareness, impart knowledge, educate how to accept differences, break down barriers that separate, and help employees work together and be productive as a team. Diversity training may help prevent unlawful discrimination and harassment violations as a result of breaking down barriers and promoting better teamwork.
This WORKPLACE DIVERSITY course will give participants the tools to:
Understand what is Diversity, and related history, terms and concepts.
Understand stereotypes and biases, and the reasons for self-perspectives.
Identify strategies for removing workplace and social community barriers.
Use active listening and questioning skills, and communicate with strength.
Understand the importance of body language in interpersonal communications.
Identify ways to encourage workplace diversity and discourage discrimination.
Understand how to respond to personal situations.
Understand the formal complaint, investigation and resolution process
Identify steps to a healthy workplace.
What You Will Cover:
What is Diversity?
Related Terms and Concepts
A Brief History
A Legal Overview
Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means
Breaking Down the Barriers
Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes
Verbal Communication Skills
Listening and Hearing: They
Aren't the Same Thing
Communicating with Power
Non-Verbal Communication Skills
The Signals You Send to Others
It΄s Not What You Say, It΄s How You Say It
Encouraging Diversity in the Workplace
Ways to Discourage Discrimination
Coping with Discrimination
Identifying if You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action
Dealing with Diversity Complaints as a Person
What To Do If You΄re Involved In A Complaint
Understanding Your Role
Creating a Support System
Dealing with Diversity Complaints as a Manager
Recording the Complaint
Identifying Appropriate Actions
Choosing a Path
Dealing with Diversity Complaints as an Organization
Receiving a Complaint
Choosing a Response
Learning from the Complaint
Credits: Certificate of Completion
Registration Fee: $195 (Classroom $395)
Comprehensive Study Guide
Pre Test and Post Test
Training exercises and Quizzes
Quick Reference Materials
Certificate of Course Completion
Self-paced learning 24/7
Instructor Interaction via Email
Class Time: Self-paced learning 24/7
Our trainers are experience energetic, engaging and enthusiastic learning and development professionals with many years experience as hands-on practitioners in the government, non-profit and private sectors in areas such as training managers, supervisors, managers, executives, mediators, entrepreneurs, etc. They share a passion to use their experiences and skills to enhance individual growth and productivity while supporting business and organizational strategies. They have faced the challenges and can help you develop the real solutions you need to achieve individual and organizational success in todays competitive environment.
Questions During and After the Training
For questions and other communication during the training, email the presenter directly from course, thereby including the slide in question to aid the presenters response. Otherwise, email us directly for a prompt response. Our customers are our top priority and we welcome the opportunity to assist you.