Cash Management: A User's Perspective - The How's, Why's and Wherefores
Too often, a bank´s commercial customer has to endure multiple sign-ons; navigate to different Websites to access the various ancillary features in the TM suite; and administer security and end-user rights across the suite from several different locations.
For banks at which any of these situations are true, it is likely the lack of integration is strangling customer utilization of the TM suite. We cannot expect more usage if we only halfway pay attention to all-important integration.
Why should you attend?
Cash is King! You´ve heard that I´m sure. But managing cash can be a pain in the butt. Establishing procedures, maintaining banking relationships, and getting good, reliable information are some of the key elements of good cash management.
The larger the company, the more complex the issues and hence the solutions. No longer a pencil and paper enterprise; managing cash is the Rubik´s Cube of finance.
A bank that is not making its commercial customers´ lives easier cannot expect them to utilize its Cash Management products. Internet cash management is typically the anchor product and ancillary systems such as ACH, positive pay and bill pay are often bolted on as an afterthought.
Day 1 Schedule:
Lecture 1: Cash Management Basics
• Inflows, outflows, and information
• Bank products and services
• Where to get data
• Internal and external information
Lecture 2: Managing daily cash
• Cash position
• Budgeting and forecasting
• Excel versus Treasury workstations
• Department structure
Lecture 3: Fraud and Security
• Payments fraud
• Security Issues
• Responsibilities and permissions
Lecture 4: Case Study and discussion
Day 2 Schedule:
Lecture 1: Choosing a Bank
• Banking connections
• Selecting a bank(s)
• RFP Process
• Specific industry requirements
• Customer service
Lecture 2: Funding sources
• Credit sources
• Credit offerings
o Reasonable cost
o Reasonable covenants
• Cash flow
Lecture 3: Key Success Factors
• High accuracy
• Quick error resolution
• Timely reporting
• Comprehensive offering
o Systems integration
Lecture 4: Open discussion and summary
President, Graber Associates LLC
Ray Graber has a deep and thorough understanding of banking, technology, and finance. His business experience includes banking technology research at TowerGroup; best practices internet security, policies, and procedures at FleetBoston Financial; wire transfer operations and product launches at Citibank and BankBoston; and treasury operations for a $325 million public company.