Preventing Root Cause and Conduct Analysis for Corrective Action after an Incident or Non-conformance: 2-Day In-person Seminar
Incidents and accidents impede successful and profitable operations. Preventing them before they occur has positive results on the bottom line, enhances the safety of workplaces for the people that work there, and empowers people at all levels to stop problems before they occur.
Once the bad thing has occurred or if a quality system non-conformance, potential non-conformance or opportunity for improvement has been identified, people with the proper tools can determine the actual root causes to prevent their recurrence.
These two disciplines - a priori and a posteriori, are the two most powerful tools in the industry to maintain good workplace safety and workplace quality systems.
Quantify the issues that must be addressed to safely do work within any organization. Examine an approach used throughout the US and Canada. Learn how to determine when hazard controls are needed to produce a safe working environment within a lab. These are the best practice approaches used for Health and Safety organizations that conform to OSHA and Canadian Health and Safety Regulations.
Learn the nuts and bolts of easily zeroing in on the root causes of issues before or after an incident (health and safety) or a non-conformance, potential non-conformance, or opportunity for improvement (quality) may occur. Conduct root cause analysis that actually helps improve a Health and Safety System or a QMS. Create corrective and preventive actions that endure.
Determine if the systems that work in an organization are actually supporting the work of the staff and their production.
Upon completing this course participants should:
appreciate how health and safety regulations are meant to assist organizations;
understand why job hazard assessment is important to organizations;
identify the benefits to assessing hazards within organizations;
identify the types of hazards applicable within organizations;
understand the basic approaches to hazard assessment;
conduct hazard identification;
implement assessment of identified hazards;
identify appropriate controls for identified hazards;
understand the basic approaches to root cause analysis;
appreciate the most appropriate considerations in conducting root cause analysis;
understand how to determine if root cause analysis is required;
identify the major components of a root cause analysis;
implement appropriate root cause analysis;
understand the requirements for implementing corrective and preventive action;
identify the types of non-conformances and potential non-conformances;
document corrective and preventive actions, and
understand how to close out and follow up issues from all sources.
Day One (8:30 AM – 4:30 PM)
Registration Process: 8:30 AM – 9:00 AM
Session Start Time: 9:00 AM
Introduction and Objectives
Approaches to learning
Background and Principles for Hazard Assessment
Introducing procedures for hazard identification and assessment.
Assess hazards using quantitative techniques (exercise).
Documenting hazard assessment
Quantifying their impact (exercise)
Determining needed controls (exercise)
Determine if the work can be done safely or without non-conformities
Samples for discussion
Oil and Gas Testing Technician
Sample prep Technician
Soils Lab Technician
Gas Cylinder Cleaner
Sample Login Lab Technician
Water Lab Technician
Client Services Representative
Using the Incident and Deviation Report
Mitigating the adverse impact of identified hazards.
Wrap up discussion for Hazard Assessment
Day Two (8:30 AM – 4:30 PM)
Background and Principles for Root Cause Analysis
Introducing root cause analysis and accident investigation
Systematic Cause Analysis Technique (SCAT) developed by DNV.
Analyze risk/ensure validity.
Direct Causes and Root Causes
Identifying direct causes
Focus on the system
Recognizing that a piece is missing from the quality system
Identify the source of root causes
Physical and Physiological stress
Emotional or Psychological stress
Care and attention
Physical plant and facilities
Tools and equipment
Materials and supplies
Plant, facility, tool and equipment maintenance
Physical wear and tear on plant, facilities, tools and equipment
Use of standard procedures
Development of specifications and procedures
Implementation of procedures
Selection of vendors, personnel, supplies
Samples for discussion
Documenting Root Causes
Opportunities for Improvement