Training Course Syllabus:

Recognizing and Investigating Payments Fraud

This interactive workshop focuses on how to recognize and investigate common forms of payments fraud. Using examples of real cases, attendees learn how to recognize red flags and understand the investigation process. The course covers all forms of payments; check fraud, wire transfer fraud, ACH fraud, mobile fraud and card fraud. Each section will discuss common forms of fraud in that payment system, mitigation and investigation techniques, plus provide tips for attendees on how to avoid many scams. Attendees are encouraged to bring along their own situations for group discussion. This workshop is highly interactive and includes opportunities for attendees to work through mock investigations to determine the best resolution.

Learning Objectives:

Recognize common forms of payments fraud
Interpret red flags of fraud
Acquire common investigation techniques
Analyze sound business practices to reduce exposure and loss
Breakdown evidence collection and preservation techniques (electronic and physical)
Build an investigation strategy from given mock fraud scenarios

Areas Covered:

Examples of common forms of payments fraud
Identifying red flags of potential fraud
Investigation techniques
Sound business practices that help reduce exposure to fraud
Evidence collection and preservation
Hands-on group exercises to develop an investigation strategy for mock fraud situations
Resources, take-away, and group discussions

DAY 01(8:30 AM - 4:30 PM)

08.30 AM - 09.00 AM: Registration
09.00 AM: Session Start
Payments fraud
Discuss common forms of payments fraud, identify corresponding red flags, and discuss effective mitigation controls
Consumer
Advance Fee Frauds
Account Takeover
Senior exploitation
Other relevant frauds in effect around the time of the program
Businesses, Financial Institutions and Financial Firms
Business Email Compromise
Ransomware / Malware
Embezzlement / Insider Fraud
Profile of an embezzler
Common practices that reduce exposure
Account Takeover
Social engineering
Current trends of counterfeit checks
Compromising card frauds
Other relevant frauds in effect around the time of the program
Investigation techniques and tips
Occupational fraud / internal fraud
External fraud
Sound business practices that help reduce exposure to fraud
Risk Assessment and audit findings
Control gaps analysis / Business Impact Analysis
Monitoring (internal and external)
Account security
Investigations
Evidence collection and preservation
Digital evidence
Physical evidence
Taking witness statements
Filing reports and working with law enforcement
Maintaining case files
Tips on testifying

DAY 02(8:30 AM - 4:00 PM)

Day 1 questions & discussion
Hands-on group exercises
Apply Day 1 knowledge to case studies and group exercises
Analyze case studies to determine risk and exposure
Identify frauds
Document appropriate controls to mitigate risk
Develop an investigation strategy
Conclude with valuable resources, take-away, and group discussions

Seminar Summary:

This interactive workshop focuses on how to recognize and investigate common forms of payments fraud. Using examples of real cases, attendees learn how to recognize red flags and understand the investigation process. (see full course description)

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