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How to Minimize and Resolve Employee Conflict Productively Webinar  

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Seminar Summary:

According to a study by the Consulting Psychologists Press, workplaces lose in $385 billion per year due to workplace conflict. That's right: Leaving conflict unresolved in your company is costing you money, time and productivity. Learn the skills and mindset that set the stage for resolving and benefitting from conflict in your organization. (see full course description)

 

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Training Course Syllabus:


How to Minimize and Resolve Employee Conflict Productively

Objectives of the Presentation

Participants will learn:


  • The top three causes of conflict and how to avoid them

  • The three conversations that comprise any conflict

  • The five different conflict styles and how to ´flex´ your conflict style

  • How to prepare to resolve an active conflict

  • How to make conflict resolution a learning opportunity

  • Key communication skills needed to resolve conflict productively

Why Should you Attend

Are unresolved conflicts affecting your organizational functioning? On a daily basis, organizations are faced with conflicts between individuals, on teams or between departments. Would you like to make conflict a source of growth for your company, department or team?


Managing conflict is the art of fostering trust, resolving conflicts as they arise, and facilitating productive communication. Give your employees the insights, strategies and tools for resolving conflict productively.

Areas Covered


  • How to identify and resolve conflict

  • The common causes of workplace conflict and how to avoid them

  • Five conflict styles and how they impact the resolution process

  • How to begin a conflict resolution conversation

  • The top three conflict resolution skills needed for productive conversations

  • How to create an atmosphere that engages employees


Seminar Summary:

According to a study by the Consulting Psychologists Press, workplaces lose in $385 billion per year due to workplace conflict. That's right: Leaving conflict unresolved in your company is costing you money, time and productivity. Learn the skills and mindset that set the stage for resolving and benefitting from conflict in your organization. (see full course description)

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