Training Course Syllabus:

Objectives of the Presentation

This webinar will offer guidance on how best to proceed and how to achieve a meaningful outcome for all involved. We will review:

• Understanding the key legal requirements for conducting workplace investigations


• When and why an employer should conduct an investigation


• The key planning steps for conducting a workplace investigation


• 10 essential steps for conducting workplace investigations


• Recordkeeping and policy considerations


• Top mistakes to avoid during an investigation

Why Should you Attend

• If a problem or complaint comes up at your company; a proper investigation can help you figure out what happened and what to do about it. In this webinar, we will cover the breadth, depth, and application of a solid workplace investigation process you can use to ensure not just compliance, but a fair and equitable outcome as well.


• Internal investigations aim to uncover the truth about alleged misconduct within the organization and to document findings proving or disproving an allegation should it be needed at a future time. But a good internal investigation must do so without compromising the relationship with innocent employees or unnecessarily damaging anyone´s reputation. That calls for good planning, consistent execution, analytical skill, sensitivity, and a solid grasp of the legalities involved.


• Asking crucial questions, seeking key information and documenting your findings make all the difference in conducting successful investigations. Complaints come in many different forms and employers have a duty to investigate certain complaints, including harassment, discrimination, potentially violent employees, criminal violations, and policy violations. In fact, to not investigating will be seen by a court of law as a form of retaliation on the part of the employer, even if the employer found out about an issue due to a notice of complaint levied by an employee with the EEOC. In this webinar, we will review the breadth, depth, and application of a solid workplace investigation process you can use to ensure not just compliance, but a fair and equitable outcome as well.

Areas Covered

• Employer obligations for dealing with complaints in the workplace according to the law


• Negligent doctrine and workplace investigations


• Revealing areas of potential discrimination


• Bulletproof investigative model to consider


• Overview of interview techniques and communication methods


• Collecting evidence and recordkeeping practices that must be included


• How to avoid the most common investigation mistakes


• Best practice policy considerations

Who will Benefit

This webinar provides valuable information for attendees who are responsible for carrying out effective and lawful workplace investigations. Human resources managers and others charged with conducting workplace investigations will learn effective strategies for investigating complaints made by or against an employee.

Seminar Summary:

Don't be found guilty of a sloppy workplace investigation. Learn how to avoid costly mistakes. This webinar introduces the benefits and basic components of a proper workplace investigation, including actions to take and decisions to make along the way. We will also cover common investigation mistakes that can lead to legal trouble, as well as tips for how to avoid them. (see full course description)

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