Training Course Syllabus:

Objectives of the Presentation

• Understanding the two primary forms of deception: falsification and concealment


• Proper use of emotional cues, cognitive approach and the attempted control approach to detect deception


• What weight to give Body Language/Demeanor Evidence: Myth or fact?


• Use of visual & audio observation


• How to employ the benefits of multiple interview techniques


• Proper application of "Yes" and "No" Questions


• Use of single v multiple sessions (for the subject of the investigation and witnesses)


• How to make documentation work for you

Why Should you Attend

Being able to know when and if you are being lied to is a high level skill set that, when properly developed can increase one´s value to the organization as well as have its uses on a personal level.

Areas Covered

• Why we deceive


• Body language/demeanor evidence: myth or fact?


• The two primary forms of deception: falsification and concealment


• The three ways to detect deception: emotional cues, cognitive approach and the attempted control approach


• Comparing verbal vs. non-verbal behavior


• Use of visual & audio observation


• Interview techniques


• Use of "yes" or No" Questions


• Use of single v multiple sessions


• Documentation


• Confronting the deceiver


• Why a half truth is a whole lie


• Why and when the deceiver plays the role of victim


• The role of denial for the deceiver

Seminar Summary:

Truth is elusive and there's more to knowing if someone's lying than the fact that their lips are moving. If investigations seek to establish the facts how then is it possible to find out the truth when the information you are gathering is inaccurate? This webinar will discuss why you might have to deal with inaccurate/incorrect or questionable information and how to identify it, deal with it and even how to make it work to your organization's advantage. (see full course description)

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