Soft Skills for IT Professionals: Essentials to Drive Your Career Forward
Anyone in information technology needs to understand the importance of honing skills that go beyond the technical knowledge to do the job. While the hard skills of programming or network administration and tech certifications will always be vital for IT workers, employers are looking for the soft skills of teamwork, communication and leadership.
Thatīs where "soft skills" come in. Soft skills are a cluster of personal traits, habits, attitudes and capabilities that employers value just as much as professional competency. They include the ability to think critically, communicate, collaborate and work with others, manage time and be flexible when dealing with others. From understanding communication styles to delegating tasks and providing feedback, skilled IT professionals need to know how to leverage soft skills to get better technical outcomes. But how do you develop those soft skills?
Objectives of the Presentation
How to identify the soft skills needed to successfully lead your technical teams
Distinct communication styles and how to adjust to each
The value of delegation, and how to do it effectively
An easy formula for assigning tasks at the right level and to the appropriate people
The importance of real-time feedback and planned feedback for your IT team
How to evaluate your existing organizational culture to determine if the necessary soft skills are presently in place
How to monitor the feedback process to ensure employee development efforts are effective
Why Should you Attend
For the IT professional, employee experts claim that tech skills bring the interview, but soft skills score the job and help you keep it. Being skilled with computers and troubleshooting is an essential part of working in IT, but if you plan on truly excelling in the field, itīs vital to have a combination of hard AND soft skills. Boosting your soft skills not only gives you the advantage on a new job or a promotion, but these skills also have benefits in all areas of a personīs life, both professional and personal. Itīs particularly important for IT workers in management positions or who want to move into a supervisory role to develop their soft skills. It takes strong interpersonal skills to motivate people working on projects. But IT managers also need those skills for interactions with others in the organization from accounting or marketing to customer service.
Leading without Authority
Problem Solving and Decision Making
And many more
Who will Benefit
Engineers, IT professionals, analysts, research scientists, project managers, technical professionals, Technical managers, project managers, supervisors, team leads, Executive managers and organizational leaders within technical organizations, Groups of technical and non-technical employees who frequently work together, IT administrators, system administrators, IT managers, IT infrastructure managers, Information Technology Architecture manager, Software Developers
Technical skills are essential for any IT (information technology) position. However, IT employees also need soft, or interpersonal, skills. IT professionals need to be able to successfully interact with customers and vendors, manage departments, and convey their ideas to others. For organizations, soft skills training leads to more effective: Teamwork based on Trust, Accountability and Commitment, Conflict Resolution and Problem Solving, Employee Motivation and Retention, Customer, Vendor and Partner Relationships, Management of Self and Others, Authentic Leadership, Business Results Aligned with an Organization's Vision, Mission & Values