Training Course Syllabus:

Communication is a two-way process to exchange information and ideas. We communicate to elicit some type of response. Some examples of a response could be more knowledge, a specific action, or some type of emotion. Do you have a clear understanding of how to communicate with others? If you could exploit your communication style what would it mean to result at your company?

Miscommunication can cost an organization anywhere between a fourth and two fifths of its annual budget, as a result of which over four-fifths of projects are late, over budget, short of expectations, or simply undelivered as a result of poor communication at the outset.

Understanding the D.I.S.C. profile will help you to be aware of the four-different personality types and how their natural tendencies affect the way they process and deliver information. Understanding these tendencies can help you effectively adapt how you approach the motivations, fears and challenges of those whom you communicate.

Objectives of the Presentation

Increase your self-knowledge: how you respond to conflict, what motivates you, what causes you stress and how you solve problems
Improve working relationships by recognizing the communication needs of team members
Facilitate better teamwork and minimize team conflict
Develop stronger sales skills by identifying and responding to customer styles
Manage more effectively by understanding the dispositions and priorities of employees and team members
Become more self-knowledgeable, well-rounded and effective leaders

Why Should you Attend

Lack of effective communication is at the core of the problems that most organizations face
70% of small to mid-size businesses claim communication is their primary problem. A business with 100 employees spends an average downtime of 17 hours a week clarifying communications. This translates to an annual cost of $528,443.00
Miscommunication can cost an organization 25% to 40% of its annual budget more than 80% of projects are late, over budget, short of expectations, or simply undelivered because of poor communication at the outset
Misunderstood personalities lead to many employee issues related to conflicts, poor performance and lack of job satisfaction
The Dominance Influence Steadiness Conscientiousness (D.I.S.C.) Personality Assessment tool is a valuable instrument in helping resolve issues relating to communication gaps and ineffectiveness.

Correct communication does matter. Understanding the different ways people perceive information will help you craft the right message for improved outcomes.

Areas Covered

What is the DiSC vs. MBTI?
What is a DiSC personality assessment?
How is DiSC used?
Know the strengths/challenges of your own personality style and how to adapt them
How to understand another person´s motivation and stressors style
How to communicate with the 4 personality types
Strategies to lead or motivate the 4 personality types

Seminar Summary:

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