Training Course Syllabus:

This human error assessment and reduction technique webinar offers practical approaches to address writing rules to reduce the likelihood of procedures.

Objectives of the Presentation

Know the definitions of cognitive load factors
Learn the Human Factors (20% Individual Performance)
Learn the questions and possible answers
How to assess the areas
How to collect the responses
How to analyze the responses and determine the cognition levels
How to report the level of risk for Human Errors
Recommended solutions

Why Should you Attend

Attention and memory failures are usually associated to cognition overload. Slips, mistakes and decision making mishaps can be predicted, prevented and reduced. In this webinar we’re going to explore the human mind, human factors and cognitive overload as it associates with human error in GMP related environments. Some items that we will discuss include stress, task complexity, available time, fatigue, and other categories. This knowledge is to be applied to risk assessment, root cause analysis and CAPA development.

Areas Covered

Types of human error
Taxonomy of human error
80/20 and human error reduction initiatives
Individual performance
Cognitive load and human error
Cognitive load categories
Importance and recommendations

Seminar Summary:

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed. (see full course description)

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