Training Course Syllabus:

Objectives of the Presentation

What is an Exit Interview?
Purpose of Exit Interview
Drafting questions for Exit Interviews
Controlling and facilitating Exit Interviews
Asking important follow-up questions
Ordering questions during the interview
How an Exit Interview benefits management
Dealing with an uncooperative employee during Exit Interviews
Interpreting the information that we receive
Learning "why" employees are leaving

Why Should you Attend

Those employers who are interested in knowing what they are getting right and what they are getting wrong?

Areas Covered

Preparing for an Exit Interview
What questions to ask
Organizing your questions
How to phrase your questions to get the best response
Example of Exit Interview questions
How to best use the information gathered
Employee retention issues

Who will Benefit

Human Resource Professionals, Hiring Professionals, Union Staff Representatives, Labor and Employment Law attorneys, representing both corporations and union, Union Negotiators, College Professors that teach HR Practices and procedures, Front line Supervisors, managers, directors in public and private sectors, College Students who are interested in Labor and Employment law, Law students who are interested in labor law, Public Sector Labor Law, Private Sector Labor Law, Any company that will have to terminate employees, Union officers, All public-sector employees: City Mayors, Directors, Police, Fire, Librarians, Buildings and Bridges, Custodian, Maintenance Municipal employers Professional like attorneys at boutique labor and employment law firms

Seminar Summary:

The purpose of this webinar is to train human resource professionals how to maximize the information they can glean from Exit Interviews. Such interviews are valuable to your company because the information gathered can point out weaknesses; inform management's decisions relative to bonuses and commissions; sheds light on the company's standing in the community; can assist management in planning; makes sure management stays ahead of the curve relative to employee relations, pay, benefits, compensation, hours, wages, and conditions of employment; supplies feedback on important corporate training, appraisals, rules and policies, contributions to 401 K Plans. (see full course description)

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