Training Course Syllabus:

Objectives of the Presentation

Prioritizing tasks
Learn time management tips
Learn how to plan more efficiently
Learn how to use resources
Asking for support
Learn how to be scheduled and yet flexible

Why Should you Attend

If you are a front desk receptionist, this is an opportunity for you to learn how to gracefully and efficiently handle it all.

Areas Covered

Learn how to prioritize and where to focus your energy
Eliminate time wasters and improve planning techniques to increase productivity
Learn how to organize anything in three steps: analyze, plan and take action
5 time-wise habits that top achievers share
Using to-do lists
Asking for support and using resources
Dealing with unexpected "emergencies" that cause priorities to change
Build a defense against stress

Seminar Summary:

When you work the front desk, you have many responsibilities. How do you meet the needs efficiently? You have phone calls, clients, bosses, and a list of other tasks to be completed. How do you calmly meet the needs? How do you greet each person that approaches your desk with a smile and with a tone of voice that expresses to them that you recognize that their needs are important? How do you stay organized in such an unpredictable environment? (see full course description)

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