Training Course Syllabus:

Objectives of the Presentation

Identify the red flags of common forms of wire transfer fraud
Isolate how your institution can help combat fraud
Review sound risk assessment practices to help minimize exposure
Document valuable tips to protect your organization and customers
Record valuable resources for consumers, businesses and financial institutions

Why Should you Attend

Wire transfer frauds cost financial institutions and their account holders´ significant losses each year. Wire Transfer fraud has been around almost as long as the payment system itself and shows no signs of stopping. In fact, in 2015 and 2016, we saw renewed efforts to defraud consumers, businesses and financial institutions driving losses to alarming heights.

Areas Covered

Red flags of the most common forms of Wire Transfer Fraud, including
Advance Fee Frauds
Account Takeover
Romance Scam
Grandparent Scam
Phishing
And more
Security expert findings on the techniques criminals use to initiate these frauds (i.e. data harvesting, data breaches, etc)
Incorporating wire transfer fraud into your risk assessment
Tips
To educate consumers
How the frontline / customer service / account officer can help
Handling requests you suspect are fraudulent / a scam
Valuable resources for staff

Who will Benefit

Payments professionals, Managers/Management, Vendor Managers, Disaster Recovery professionals, Call centers, Incident Response Teams, Information Security, Financial institutions (i.e. banks, credit unions, etc.)Frontline / Customer Service personnel, Internal Auditors, Risk Officers, Director of Security, Compliance Professionals, Operational Risks, CFO/ Finance Professionals, Audit Committee Members, Operational Risk Managers, Department Managers, Information Security, Information Technology, Fraud Investigators, Trainers, Branch managers

Seminar Summary:

Financial institutions face a myriad of threats, inside and outside of their online banking platform, when it comes to accepting and acting on Wire Transfer requests. Risk and possible frauds lurk around every email, phone, fax, or online banking request. This course provides attendees with a brief overview of current forms of wire transfer fraud with an emphasis on identifying and mitigating threats. (see full course description)

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