Training Course
Syllabus:
Objectives of the Presentation
Identify the red flags of common forms of wire transfer fraud Isolate how your institution can help combat fraud Review sound risk assessment practices to help minimize exposure Document valuable tips to protect your organization and customers Record valuable resources for consumers, businesses and financial institutions
Why Should you Attend
Wire transfer frauds cost financial institutions and their account holders´ significant losses each year. Wire Transfer fraud has been around almost as long as the payment system itself and shows no signs of stopping. In fact, in 2015 and 2016, we saw renewed efforts to defraud consumers, businesses and financial institutions driving losses to alarming heights. Areas Covered
Red flags of the most common forms of Wire Transfer Fraud, including Advance Fee Frauds Account Takeover Romance Scam Grandparent Scam Phishing And more Security expert findings on the techniques criminals use to initiate these frauds (i.e. data harvesting, data breaches, etc) Incorporating wire transfer fraud into your risk assessment Tips To educate consumers How the frontline / customer service / account officer can help Handling requests you suspect are fraudulent / a scam Valuable resources for staff
Who will Benefit Payments professionals, Managers/Management, Vendor Managers, Disaster Recovery professionals, Call centers, Incident Response Teams, Information Security, Financial institutions (i.e. banks, credit unions, etc.)Frontline / Customer Service personnel, Internal Auditors, Risk Officers, Director of Security, Compliance Professionals, Operational Risks, CFO/ Finance Professionals, Audit Committee Members, Operational Risk Managers, Department Managers, Information Security, Information Technology, Fraud Investigators, Trainers, Branch managers |
Seminar Summary:
Financial institutions face a myriad of threats, inside and outside of their online banking platform, when it comes to accepting and acting on Wire Transfer requests. Risk and possible frauds lurk around every email, phone, fax, or online banking request. This course provides attendees with a brief overview of current forms of wire transfer fraud with an emphasis on identifying and mitigating threats. (see
full course description) |